Key Account Manager at Krispy Krunchy Foods LLC

Highland Park, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

0.0

Posted On

26 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales Strategy, Sales Forecasting, Negotiation, Contract Management, Customer Support, Issue Resolution, Market Intelligence, Collaboration, Cross-functional Engagement, Budget Management, P&L Management, Data Analysis, Communication, Interpersonal Skills, Organizational Skills

Industry

Food and Beverage Services

Description

Description Job Summary: The Key Account Manager (KAM) for Retail Convenience Stores will be responsible for managing and nurturing relationships with high-value retail convenience store customers. The KAM will serve as the primary point of contact for Key Accounts, initially with strong oversight and engagement with the Vice President of Chain & Business Development to drive strategic initiatives, maximize operational effectiveness, and execution of the customer development plan. Requirements Essential Duties and Responsibilities: Account Management: Serve as the main point of contact for retail convenience store customers, managing a portfolio of key accounts to ensure satisfaction, product availability, and growth. Build and maintain strong, long-term relationships with clients. Sales Strategy: Develop and implement tailored sales strategies for each key account to drive revenue growth, increase market share, and achieve company objectives within the retail convenience store segment. Sales Forecasting & Reporting: Work with internal teams to forecast new site development, track performance against targets, and provide regular reports. Negotiation & Contract Management: Lead contract negotiations with retail partners, ensuring mutually beneficial agreements that align with company objectives. Monitor contract terms and ensure compliance. Customer Support & Issue Resolution: Proactively address any customer concerns or issues, ensuring timely resolution and maintaining a high level of customer satisfaction. Market Intelligence: Stay informed of industry trends, competitor activities, and customer preferences to identify opportunities for growth and differentiation in the market. Collaboration & Cross-functional Engagement: Work closely with operations, marketing, finance and supply chain teams to ensure successful openings, product launches, promotions, and campaigns. Collaborate with internal departments to address any customer service or operational challenges. Budget & P&L Management: Oversee the financial aspects of key accounts, ensuring profitability and controlling costs ensuring maximum ROI. Job Requirements: Education: Bachelor’s degree in Business, Marketing, or a related field. MBA is a plus. Experience: Minimum 10 years of experience in Key Account Management, Sales, or Business Development within the retail convenience store channel or related industries (e.g., FMCG, Consumer Goods, QSR). Skills: Strong negotiation, communication, and interpersonal skills. Ability to analyze data, identify trends, and make data-driven decisions. Proficiency in CRM, Salesforce and MS Office Suite. Strong understanding of retail dynamics and convenience store operations. Ability to work under pressure and meet deadlines. Excellent organizational and time-management skills. Personal Attributes: Self-motivated, results-oriented, and able to work independently. Collaborative and a team player, comfortable with cross-functional teamwork. Strategic thinker with a strong customer-first mindset. Preferred Qualifications: Experience in managing large or complex retail accounts. Knowledge of retail merchandising and promotional strategies in the convenience store space. Familiarity with inventory management and supply chain processes. Proven track record of driving sales growth and increasing market share. Benefits: Medical, Dental, Vision Insurance 401(k) with company match Wellness Program Unlimited Paid Time Off Ongoing Team Member Development

Responsibilities

The Key Account Manager will manage and nurture relationships with high-value retail convenience store customers, serving as the primary point of contact. They will drive strategic initiatives and maximize operational effectiveness to execute the customer development plan.