Key Account Manager at Marsh

Nkonkobe Local Municipality, Eastern Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Multitasking, Organizational Skills, Interpersonal Skills, Data Analysis, Sales Management, Client Relationship Management, Negotiation Skills, Communication Skills, Problem Solving, Strategic Planning, Team Collaboration, Contract Management, Sales Proposals, Research Skills, Cross-Selling, Customer Service

Industry

Insurance

Description

Company: Marsh Description: We are seeking a talented individual to join the Consumer & Commercial division at Marsh. This role will be based in Sandton, Johannesburg, hybrid and has a requirement of working at least three days a week in the office. This role is key to engaging CEs, building relationships and influencing CEs to open opportunities with clients for C&C & pro-actively seek out New Business opportunities. Developing relationships with key stakeholders to drive Internal Collaboration by identifying new opportunities for: AFFINITY: Automotive Commercial Schemes Device Sponsors – Associations – Professional, Trade and Sports; New Schemes – Restaurant Franchisees PCS ESP / PCS HNW / LOWER CORPORATE: Existing Marsh client base Identify existing clients and conduct desktop analysis and research to understand client profile, industry etc. to identify opportunities for PCS, Xpress, Affinity Conversion of opportunities into sales We will count on you to: Developing a solid and trusting relationship between major key clients and company Resolving key client issues and complaints Developing a complete understanding of key account needs Anticipating key account changes and improvements Managing communications between key clients and internal teams Managing account team assigned to each client Strategic planning to improve client results Negotiating contracts with the client and establishing a timeline of performance Establishing and overseeing internal budgets with the company and external budgets with the client Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met Collaborating with the sales team to maximize profit by up-selling or cross-selling Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training Meeting all client needs and deliverables according to proposed timelines Analysing client data to provide customer relationship management Expanding relationships and bringing in new clients Cross sell opportunities: Ensure all products and services available within Marsh Africa are marketed to the client as appropriate Fostering of sound working relationships with other functional business units. Familiarity and compliance with all company policies, statutory and regulatory requirements. Develops routine and effective sales proposals and sales presentations for prospect accounts. Closes routine sales deals by negotiating values and basic pricing structures to best serve both the business and client needs Helps with conducting thorough due diligence research leveraging various resources and channels of information to identify or understand prospect accounts or target sales expansion opportunities. What you need to have: Able to multitask, prioritise, and manage time efficiently Goal-oriented, organised team player Self-motivated with excellent interpersonal skills Strong understanding of key clients and industry position Eager to grow company sales, clients, and territories Skilled in data analysis and translating sales statistics into solutions Bachelor’s degree in marketing, business, or related field; master’s preferred 4-5 years’ experience in sales, management, or key account roles Excellent verbal and written communication; effective listener and presenter Proficient in CRM software, Microsoft Office (especially Excel) Strong negotiation and contract follow-through skills Ability to manage multiple client accounts Proven track record in meeting sales goals and delivering client solutions Minimum 5 years’ experience in personal lines sales environment Relevant formal qualifications, including RE 5 and CPD compliance FAIS compliant as per DOFA Insurance brokerage experience Valid driver’s licence and own car Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us at reasonableaccommodations@mmc.com to discuss any specific needs. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Click here to return to the MMC Careers Site Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.

Responsibilities

The Key Account Manager is responsible for developing and maintaining strong relationships with major clients, resolving issues, and managing communications between clients and internal teams. They will also identify new business opportunities and collaborate with various departments to meet client needs.