Key Account Manager - National at Groupon

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 May, 26

Salary

0.0

Posted On

01 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Key Account Management, Sales, Negotiation, Problem Solving, Accountability, Flexibility, Adaptability, Communication, Listening, Persuasiveness, Industry Knowledge, Inside Sales, Transactional Selling, CRM Experience, Relationship Building, Market Growth

Industry

Software Development

Description

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis. Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. At Groupon, we build some of the top sales talent in Australia. Are you ready to become one of them? Groupon is the largest online marketplace that helps people discover local experiences—big and small, new and familiar—through real-time mobile commerce across businesses, events, and travel destinations. Our platform empowers businesses to grow, strengthen customer relationships, and contribute to vibrant communities. Our mission is to make Groupon a daily habit for local commerce by connecting people to a global marketplace for local services and experiences. We positively impact millions of customers and merchants worldwide, maintaining a culture that fosters innovation, rewards risk-taking, and embraces change. If you’re ready to take ownership of your career and help local businesses succeed, Groupon is the place for you. As a National Key Account Manager, your main goal will be identifying and closing new national business opportunities while building and expanding your portfolio over time. We are looking for a candidate with 7-10 years of experience, strong industry knowledge, and expertise in the Food and Beverage industry to help grow our partnerships and scale businesses with well-known brands across Australia. You’ll spend your time on the following: Seeking out new business opportunities by targeting National merchants through cold calling, consultations, and closing deals. Developing a deep understanding of each merchant’s business, including their experiences, target demographics, competitive advantages, and revenue drivers. Applying deal structure and strategy knowledge to achieve both Groupon’s and the merchant’s goals, maximizing profitability. Leading contract negotiations, including managing margins, discounts, and other key terms. Consistently meeting or exceeding sales targets. Working closely with Merchant Development teams post-sale to ensure smooth account transitions and alignment on merchant strategies. Driving market growth by bringing in high-quality merchants and increasing revenue. We’re excited about you if you: Hold a Bachelor’s degree or have relevant work experience. Have 5+ years of proven success in a National Key Account Management role, with strong industry knowledge. Have experience in inside sales (via phone, email, and social selling). Understand transactional selling and are comfortable working with big National brands. Have demonstrated success in meeting sales quotas, handling negotiations, and solving problems. Are able to make sound sales decisions based on instinct and judgment. Have a strong sense of accountability and can deliver results. Are flexible, adaptable, and comfortable with change, finding creative solutions in challenging situations. Are resilient, inspiring passion in others, and take full ownership of your performance. Can balance multiple priorities effectively while maintaining a high standard of integrity and work ethic. Are an excellent listener, and also assertive, persistent, and persuasive when needed. Experience with Salesforce or other CRM platforms is a plus. 💚 Why You’ll Love Working Here: 🎯 Structured training and professional growth opportunities 🤝 Collaborative, fun, and high-energy culture 🕓 Hybrid flexibility for work–life balance 💥 Real career progression within a global brand 🏙️ Where You’ll Work: This is a hybrid role based in Sydney, with three days a week in our George Street office and the rest working remotely. Enjoy the best of both worlds—flexibility, collaboration, and a supportive team culture that celebrates success together. Groupon is an AI-First Company We’re committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role—you’ll be right at home here. Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services. Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers

Responsibilities

As a National Key Account Manager, you will identify and close new national business opportunities while expanding your portfolio. You will also lead contract negotiations and work closely with Merchant Development teams to ensure smooth account transitions.