Key Account Manager

at  OPENLANE Europe

WHO WE ARE

At OPENLANE, we make wholesale easy so our customers can be more successful. We’re a technology company, building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company, helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovative company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. OPENLANE offers its customers the best digital marketplace for used cars in Europe. Our B2B clients enjoy operational excellence when working with us.

WHAT ARE WE LOOKING FOR?

We are looking for a dynamic Key Account Manager to drive business growth by acquiring new high-value customers and nurturing existing relationships. In this role, you will focus on onboarding, maintaining long-term customer loyalty, and exceeding sales targets while delivering exceptional customer service.

• Onboard, nurture, and win back lost customers.
• Acquire new customers in the higher segment (car traders, dealers, fleet owners).
• Build and maintain long-term customer relationships to increase loyalty and upsell opportunities.
• Conduct regular follow-up meetings with existing customers and track business progress.
• Ensure high-quality standards and operational excellence in customer service.
• Achieve and exceed individual and team sales targets.
• Report on territory market information and customer activities.
• Prospect new leads, focusing on high-value clients in your region.
• Visit prospects, analyze needs, negotiate, and close deals.
• Manage CRM (Salesforce) to track prospects and customer interactions.