Key Account Manager

at  Precision Technology Services

COMPANY

Precision Technology Services (PTS Optics) is a leading custom contact lens manufacturer based in Canada, specializing in precision-crafted lenses that enhance vision and comfort for diverse needs. With a commitment to innovation and quality, PTS Optics leverages state-of-the-art technology and years of expertise to deliver bespoke optical solutions tailored to individual requirements. Our mission at PTS Optics is to redefine vision care by offering personalized, high-performance contact lenses that cater to the unique needs of each wearer. Whether correcting refractive errors, addressing specialized prescriptions, or enhancing eye comfort, our lenses are crafted with meticulous attention to detail and the highest standards of manufacturing excellence.

POSITION DESCRIPTION

The Key Account Manager is responsible for the sale of the organization’s products (contact lenses and corneal topographers) in Ontario and Quebec. The Key Account Manager will provide thought leadership and execute the sales plan and strategy under the direction of the General Manager and Euclid VP of Sales. The KAM will evaluate and implement appropriate new sales techniques to increase the department’s sales volume. In this role, the KAM may recommend product or service enhancements to management based on observations or customer feedback to improve customer satisfaction and sales potential. The KAM also acts as an advisor to the sales and marketing teams regarding projects, tasks, and operations.
The KAM will assist subordinates or distributors with organizational skills, account strategies, territory planning and administrative responsibilities to ensure a high level of customer satisfaction.

REQUIREMENTS

• Must have at least 5 years of professional experience in medical device sales
• Must speak English and French
• Preferably has experience in the Contact Lens market, or related Optometric/Ophthalmologic fields.
• Bachelor’s degree or equivalent experience
• Knowledge and experience using Salesforce in a professional role.
• Must be able to drive participation and use of the product.
• Must be able to travel up to 50% to 60% of the time.

RESPONSIBILITIES:

• Develops and drives achievement of sales revenue to meet assigned territory targets.
• Conducts territory analysis and develops appropriate plans that align with the overall sales plan and delivers assigned targets.
• Actively drives new direct sales.
• Managing and relationships with key strategic accounts of the company (building relationships, negotiating, performance monitoring, subject matter expert, etc.)
• Supports VP of Sales and/or Sales Manager with distributor sales orientation and sales training programs.
• Focuses on high volume key accounts to increase sales by developing marketing plans for those accounts.
• Assists with the planning of sales exhibits.
• Attends trade shows on behalf of PTS.
• Participates in education and training conferences on selling and marketing programs.
• Keeps informed of new products, services, and other general information of interest to customers.
• Stays informed on competitive activity and develops new methods selling our products as the competitive landscape and market conditions evolve,
• Collaborates with distributors, supports their Euclid product sales efforts and maintains good relationships between the customer and internal staff.
• Performs other job-related duties and responsibilities as may be assigned from time to time.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Toronto, Ottawa, or Montreal.
• Work schedule: 8:30 am – 5:00 pm
• Amount of Travel: Position may require 50% to 60% trave