Full job description

We are a Certified Great Place to Work!

Nisbets Australia & New Zealand is part of a global catering equipment powerhouse operating across 10 countries. We’ve been supplying hospitality equipment since 1989, distributing high-quality kitchen and catering equipment to suppliers across all sectors.

Our continued success is driven by our people. We invest in our teams and look for individuals who want more than just a job; we want people seeking a long-term career with room to grow.

About the role

As the Key Account Manager, NSW you will build and foster strong strategic relationships within our Wholesale and Distributor network to optimise, market share growth and business growth. You will incorporate your pre-existing business development and account management skills to maximise all growth opportunities within new and existing distributor accounts.

Key Responsibilities include:

• Build and maintain an extensive customer base of distributors, commercial and trade accounts.
• Conduct distributor visits; presenting the Nisbets range; ensuring full knowledge of current range and sales offers
• Maintain regular and consistent relationships with key contacts on a pre-defined call cycle; as well as maintaining accurate customer records
• Develop strategies around price, promotion, volume and market share.
• Strategically drive business growth and develop new customer accounts whilst continually improving existing relationships.
• Professionally deliver presentations, solutions and training to drive sales.
• Planning, forecasting and reporting for each account.
• Monitor account performance and drive solutions to meet business outcomes.
• Plan, manage and maintain a monthly call cycle and provide detailed call reports.
• Championing our Company values of 'Working Together, Authenticity, Customer Passion, Agility and Accountability.'

What you'll bring to Nisbets

• Minimum of 2 years’ Field Key Account experience; preferably in the hospitality kitchen equipment industry or similar (FMCG)
• Comprehensive background in developing new and existing business relationships with profitable outcomes.
• Strong negotiation and influencing skills with excellent written and verbal communication skills.
• Strong understanding of current customer and market dynamics
• Competent to strong knowledge of Microsoft Office packages (Word, Excel, Powerpoint);
• Valid New South Wales driver's license.

What we offer

• Generous staff discounts across the product range
• Access to an Employee Assistance Program
• A paid day off to celebrate your work Anniversary
• A wellbeing and rewards platform with discounts at popular retailers
• A collaborative, connected, supportive team environment
• Full training and ongoing development opportunities

We’re seeking someone who’s keen to learn, contribute ideas, challenge the status quo, take on new challenges, and grow with an expanding business.

If this sounds like the opportunity you’ve been looking for, apply now and take the next step in your career with us.

We are an Equal Opportunity Employer and is committed to a fair and inclusive recruitment process.

Company Overview

Full job description

Introduction:

Why join us?

At Rhino-Rack, we are more than just a leading manufacturer of roof racks, bike carriers, and vehicle accessories—we are a community driven by core values that put people first. We believe in customer centricity, innovation, and continuous growth. Here, you’ll thrive in a dynamic, fast-paced environment where your skills and ideas are not just welcomed but celebrated. Join us and be part of a team where your contributions truly make a difference, and where collaboration and quality are at the heart of everything we do.

Description:

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Are you a driven sales professional who thrives on building strong customer relationships and driving commercial growth? Rhino-Rack is looking for a Key Account Manager to manage and grow key retail accounts across Australia.

In this role, you’ll partner closely with major customers to understand their needs, identify new sales opportunities and deliver tailored solutions that support long-term success.

You’ll be responsible for:

• Managing and growing key retail accounts across Australia
• Building strong, long-term relationships with customers and retail partners
• Identifying new sales opportunities and driving revenue growth
• Supporting product launches, trade promotions and customer campaigns
• Working closely with internal teams to deliver a seamless customer experience

Join a passionate, adventure-focused business and help more people make space for adventure.

Skills and Experiences:

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We are looking for someone who is commercially minded, relationship-focused and confident working with key retail partners. You will bring proven experience in account management, sales or business development, ideally within retail, outdoor, automotive, consumer goods or a similar product-based industry.

You will be someone who enjoys building strong customer relationships, identifying growth opportunities and using data to make informed decisions. Strong communication, negotiation and influencing skills will be key, along with the ability to manage competing priorities and work collaboratively with internal teams.

Ideally, you will have:

• Proven experience managing key accounts or customer partnerships
• A strong track record of achieving sales targets and driving growth
• Confidence with sales forecasting, reporting and CRM systems
• Strong commercial acumen and negotiation skills
• A proactive, self-motivated and results-driven approach
• A genuine interest in outdoor, adventure or lifestyle products would be highly regarded
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