Key Account Manager at Salveinno

Braine-l'Alleud, Wallonia, Belgium -

Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

0.0

Posted On

01 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Key Account Management, Relationship Building, Negotiation, Strategic Planning, Analytical Skills, Market Analysis, Commercial Growth, Customer Satisfaction, Collaboration, Mentoring, Pharmaceutical Knowledge, E-commerce Knowledge, Retail Knowledge, Proactivity, Communication Skills, Autonomy

Industry

Human Resources Services

Description

This role focuses on managing and developing strategic key accounts across the Benelux region. You will drive commercial growth, build long-term partnerships, and translate market insights into actionable strategies. The position requires strong relationship-building skills, a deep understanding of retail, pharmacy and e-commerce channels, and the ability to work autonomously while collaborating effectively with internal teams. Responsibilities Act as the main commercial partner for key retail, pharmacy and e-commerce accounts across Belgium, the Netherlands and Luxembourg. Build strong, long-term customer relationships and tailor solutions based on each client’s business model and needs. Define, implement and monitor strategic account plans and annual business objectives. Identify new growth opportunities within existing accounts and drive revenue performance. Negotiate agreements, pricing and commercial terms to maximise results while ensuring customer satisfaction. Track and analyse account performance, commercial KPIs and market dynamics to guide decision-making. Translate insights into actionable strategies and recommendations for internal teams. Collaborate closely with marketing, training, demand planning and finance to ensure execution of account plans. Lead business reviews and joint-planning sessions with partners. Contribute to internal improvements by sharing customer feedback and market intelligence. Support and mentor junior team members and foster a collaborative, high-performance culture. Travel occasionally within the region (3-4 weeks per year). Requirements Proven experience managing major retail, pharmacy and e-commerce accounts with a strong commercial track record. At least 5 years of experience in key account management, sales or business development within pharmaceutical, dermo-cosmetic or FMCG sectors. Strong negotiation, influencing and strategic planning skills. Analytical mindset with the ability to interpret KPIs, analyse markets and convert insights into effective actions. Bachelor’s or Master’s degree in business, marketing or a related field. Fluent in Dutch, French and English (all required). Entrepreneurial, autonomous, proactive and results-driven, with the ability to operate in a fast-paced environment. Strong communication skills and ability to align internal and external stakeholders. Comfortable taking full ownership of portfolio strategy, execution and performance. Benefits Hybrid working arrangement (2 days per week remote). Meal vouchers. Company car and fuel. Monthly net expense allowance. Group insurance coverage. Hospitalisation insurance. Opportunity to grow within an international environment and work with well-known dermo-cosmetic brands.

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Responsibilities

Manage and develop strategic key accounts across the Benelux region, driving commercial growth and building long-term partnerships. Collaborate with internal teams to translate market insights into actionable strategies.