Job Description

Roles & Responsibilities

• Key Account Manager to focusing on managing businesses with large quantities of accounts in the telecom industry. The ideal candidate will have a solid understanding of the telecom industry's dynamics, coupled with strong business acumen and excellent relationship management skills.
• Develop and maintain strategic long-term trusting relationships with high-volume clients to accomplish organic growth.
• Manage and strengthen Business client relationships while growing key accounts.
• Drive end-to-end sales cycles from prospecting to contract closure.
• Align telecom and digital solutions with client needs and business objectives.
• Achieve sales targets through strategic planning, cross-selling, and upselling.
• Collaborate with internal teams to ensure smooth service delivery and high customer satisfaction.
• Understand client needs and develop plans to address them.
• Identify key staff in client companies to cultivate profitable relationships.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints in a timely and effective manner.
• Seek out opportunities to cross-sell or upsell to existing clients.
• Monitor sales performance metrics.
• Suggest innovative ideas to increase sales and improve customer experience.
• Liaise with internal teams to ensure client needs are fulfilled effectively.

Desired Candidate Profile

Key Account Manager to focusing on managing businesses with large quantities of accounts in the telecom industry. The ideal candidate will have a solid understanding of the telecom industry's dynamics, coupled with strong business acumen and excellent relationship management skills.

Employment Type

• Full-time

Company Industry

• TelecomISP

Department / Functional Area

• Telecom EngineeringCommunications Engineering
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