Key Account Manager Vending & Beverages
Location:Köln, DE, 50670
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

ABOUT THE ROLE

To deliver sustainable volume and margin growth by managing key account customers across the Vending and Beverages segment in Germany, Austria, and Switzerland. Ensuring high levels of customer satisfaction and achieving business targets are central to this role.

KEY RESPONSIBILITIES

• Responsible for key account customers (e.g. coffee roasters, vending operators, distributors) in Germany, Austria, and Switzerland
• Responsibility for results and achieving KPI targets for assigned customers
• Expansion of existing customer relationships
• Identifying and exploiting growth potential and acquiring new customers
• Conducting contract negotiations and implementing price adjustments
• Strong project and stakeholder management skills
• Forecasting, budget planning, and continuous control
• Coordinating collaboration with other departments at an international level
• Representation of the company at events amd fairs
• Market and competitor monitoring