ABOUT US

Wellocks, is one of the leading UK food distributors in the hospitality industry. We provide fruit, vegetables, dairy, eggs, poultry, meat, store cupboard essentials and everything else chefs will need in their restaurant kitchen. Thanks to our highly skilled team, we also offer pre-prepared veg and freshly-made pasta which is a key part of our service.
From our humble beginnings in 1961 supplying potatoes to local pubs and restaurants, 60 years later we now supply over 1,200 restaurant kitchens across the country with amazing ingredients.
Were proud to be part of the William Jackson Food Group, a dedicated family-owned food business which started in 1851. Our sister businesses are Abel & Cole, Jacksons Bakery and Belazu. Family values and the commitment which comes with such a long-standing business are rooted in our culture here at Wellocks.

ABOUT THE ROLE

This is an exciting opportunity for a Key Account Manager to join our team at Wellocks. As a Key Account Manager, you will deliver exceptional customer management and maximise business growth. Working closely with external customers and internal stakeholders to build partnerships and ensure the business maximises the commercial offering and provides a best in class customer experience.

WHAT YOU WILL DO:

• Manage and develop strong partnerships with Key Account customers
• Deliver new business growth in line with business strategy and KPIs
• Completion of new customer tenders in line with set critical paths and submission dates
• Plan and lead in regular review meetings, visits with customers and their sites
• Negotiate trading terms, pricing and basket opportunities
• Address customers day to day needs and concerns as quickly and effectively as possible
• Develop and maintain strong working relationships both internally & externally to enable effective and timely deliverables
• Lead in the management of customer focused projects such as menu changes and seasonal forecasting both with customers and internal stakeholders
• Support in the implementation of the Wellocks commercial strategy
• Responsibility for the delivery of key KPIs (including but not limited to - margin, sales, average order value)
• Work with the Commercial Analyst to review & communicate price changes and updates according to scheduled pricing calendar
• Support in the continuous review and improvement of commercial process
• Travel as required to attend regular customer meetings and reviews, visit customer sites to build relationships with their teams, attend industry events and represent the company at trade shows