REQUIRED SKILLS AND COMPETENCIES

• A minimum of 3 years of professional shipping experience preferably within Inside Sales/Key Account
• Distinct customer and service focus
• Persuasive, target and result oriented, competitive with strong communication and negotiating skills
• Advanced MS Excel skills and a strong administrative focus
• Broad shipping knowledge with cross functional and commercial mindset & knowhow
• Business fluent in English and local language
• Strong digital orientation and growth mindset

In this role you will be responsible for complementing and supporting Global Key Account Executives activities for designated Global Key Accounts.

• Smooth customer and service oriented performance for designated key accounts
• Proactive account management incl. follow-up on sales leads
• Make quotations to customers for designated accounts incl. followup
• Negotiate prices and secure best cargo mix
• Produce and update ratesheets
• Active communicator with international internal as well as external stakeholders
• Escalation point for enquiries or complaints
• Liaise cross functionally to overcome operational issues
• Ensure compliance with company rules
• Promoting ecommerce platform and self-service tools as applicable