COMPANY OVERVIEW:

Sunbit is a top-ranked financial technology company headquartered in Los Angeles, California, transforming the way people manage everyday expenses with its industry-leading Buy Now, Pay Later (BNPL) solution.
Trusted by over 30,000 locations nationwide—including more than half of all automotive dealerships and a growing number of dental practices—Sunbit makes essential services more accessible, affordable, and convenient.
Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for dental professionals. By offering flexible payment options, Sunbit enables practices to serve more patients and ease the financial burden of care—helping people say “yes” to the services they need, when they need them.

QUALIFICATIONS:

• 2+ years of experience in Sales, Account Management, or Customer Success; experience in fintech, tech, or startups strongly preferred
• Demonstrated success in driving business growth and achieving quotas
• Proven ability to analyze performance metrics and develop actionable strategies
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and strong project management abilities
• Self-motivated, ambitious, and comfortable working in a fast-paced, high-growth environmentStrong time management and the ability to self-direct and prioritize effectively

ROLE OVERVIEW:

We are seeking a highly motivated, customer-focused Key Account Specialist to support our rapidly growing Dental vertical. In this role, you will manage a portfolio of 300–400 Key Accounts (primarily large DSOs) and will be responsible for driving usage, growth, and retention of Sunbit services across your assigned practices.
The ideal candidate is a strategic relationship-builder with strong communication skills and a passion for enabling success through data-driven insights and partnership. This role will require proactive, remote engagement with dental practices at all levels.

KEY RESPONSIBILITIES:

• Identify growth opportunities, evaluate market trends, and align business goals with partner needs.
• Develop and maintain strong relationships with key stakeholders—dentists, office managers, treatment coordinators, and decision-makers—to understand their goals and challenges.
• Act as a trusted advisor by delivering value-added solutions and resolving concerns promptly to ensure partner satisfaction and long-term retention.
• Track account KPIs and metrics to assess health, uncover risks, and implement strategic interventions as needed.
• Collaborate with cross-functional internal teams to craft and execute account-specific growth strategies.Conduct regular virtual check-ins and engagement efforts to strengthen partnerships and expand product adoption.