Key Account Store Operations Specialist

at  Too Good to go

We are Too Good To Go, a certified and proud B-corp with a clear mission: inspire and motivate everyone to take action against food waste . The movement against food waste was founded in Denmark in 2015 and that was only the beginning: currently we are active in 19 countries! In the Netherlands we started our journey in 2017 and almost 6 years later our team consists of more than 60 ‘Food Heroes’. Since 2024 we joined forces with the Belgium market and we now concur food waste as one international BENE team. With more than 6.5 million app downloads in the Netherlands and Belgium combined and more than 28.000 partners, we are working hard towards a world without food waste.
You probably know us from our app, where we offer leftover food and drinks from supermarkets, restaurants, suppliers, cafes, bakeries, hotels and specialty stores to users of our app. We have already saved more than 42 million meals from the bin in Belgium & the Netherlands. Worldwide we saved more than 410 million meals, which is the CO2 equivalent of 650,000 flights Brussels > New York. Now that’s making an impact! But we are more than an app: whether it concerns households, schools, companies or politics: we want to inspire everyone to take action!
To combat climate change and save our planet, we must make our mission a reality. That is why we are looking for an ambitious Key Account Store Operations Specialist (KASOS) for the Belgian market who inspires, motivates and supports our retail partners in the fight against food waste.

• You will manage a portfolio of stores and work to ensure their supply is optimised, their experience with TGTG customers is positive, and take action to improve store quality KPI’s.
• You will visit shop floors on a daily basis and learn first hand what partners’ challenges are and think about how this can be improved.
• You will engage with store managers and staff to motivate them on fighting food waste, you will (re-)train them on TGTG systems and products over the phone/video call or roll out formal training assets.
• You make sure that administrative tasks are ticked, customer and partner complaints are handled smoothly and that regular service calls to our partner’s outlets are made.