Location: Basildon, SS14 3JJ
Salary: Up to £25,000 per annum (dependent on experience)
Hours: Monday to Friday, 37 hours per week

REQUIREMENTS

We’re seeking a detail-oriented and organised professional with:

• Previous experience in an administrative, customer support, or operational admin role.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• The ability to multitask, prioritise, and work efficiently in a fast-paced environment.
• A proactive approach with strong attention to detail.
• Willingness to undertake further business training and development.

As an Accounts Administrator, you’ll be a key player in supporting our Account Managers and ensuring a seamless experience for our clients. Your responsibilities will include:

• Managing client accounts, maintaining accurate records, and handling account queries.
• Preparing and issuing contract renewal quotations and reactive quotes based on engineers’ reports.
• Following up on quotations and engaging with clients to drive sales.
• Assisting internal teams in resolving customer requests and troubleshooting issues.
• Preparing reports and presentations for client meetings.
• Supporting the laboratory team with administrative tasks, including interpreting lab results and recommending actions.
• Identifying opportunities for account growth and working closely with the sales team.