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Key Accounts at Schindler
Warrington, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

17 Oct, 25

Salary

0.0

Posted On

17 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Accounting

Description
Responsibilities
  • Preparing documentation, and producing reports for meetings
  • Prepare for and attend key account management meetings when required
  • Take and screen calls, enquiries and requests, and handle appropriately
  • Deal with incoming email and often correspond on behalf of management efficiently and professionally
  • Keep the clients up to date with all issues regarding their contract and follow up on any requests
  • Respond to clients needs promptly and be the first point of call ensuring customer service is paramount
  • Maintenance of files, assisting with worksheets, schedules, and other service-related documents
  • General administrative duties - including typing correspondence, dictation, record keeping etc
  • Keeping the in-house system up to date and updating customer service portals to ensure we adhere to KPIs & SLAs
  • Producing client invoice applications and preparing and sending accurate sales invoices
  • Communicating professionally with all people and departments both externally and internally
  • Logging & processing callouts / maintenance and liaising with engineers to ensure completion