Key and Portal Account Customer Service Representative - at Johnston Equipment
Mississauga, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

18 Sep, 25

Salary

0.0

Posted On

19 Jun, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Knowledge, Customer Service, Written Communication, Commitments, Teamwork, Intranet, Secondary Education, Jd Edwards

Industry

Outsourcing/Offshoring

Description

We are a solutions-driven, customer-focused provider of material handling, storage, and automated systems solutions and we take pride in knowing that your actions boost our customers’ productivity. We are looking for customer-focused, self-starting individuals to join our team and make a difference. If that sounds like you, join the Johnston Equipment team today!

POSITION SUMMARY:

Johnston Equipment is looking for detail-oriented National Accounts Service Representative who is highly accurate and will be a vital part of the team to rectify discrepancies in work orders to mitigate service delivery delays. The ideal individual will manage national customer orders, move between various portals to ensure customers received timely and utmost high-end service.

EDUCATION

  • Certificates & Designations
  • High School
  • Post secondary education

SKILLS

  • Achieves Results
  • Ability to evaluate alternatives in order to make the right decision
  • Ability to Multi-task
  • Accuracy and attention to detail
  • Creates Client Loyalty
  • Meets Deadlines and Commitments
  • Organizational Skills
  • Business Knowledge and Improvement, A minimum of 3 years related work experience
  • Collaborates with Others
  • Collaborates with Others
  • Committed to customers
  • Recognizes Importance of Teamwork
  • Works Effectively with Others
  • Committed to Customers
  • Anticipates Customer Needs
  • Customer Service
  • Communicates Effectively, Clear and Concise (oral and written communication)
  • Demonstrates Functional Expertise
  • Experience with JD Edwards or similar business system is preferred
  • Strong PC Computer and keyboarding skills (MS Word, MS Outlook, Intranet, Customer Portals), 60 WPM
Responsibilities

Please refer the Job description for details

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