Western Germany from Bremerhaven via Osnabrück, Bielefeld, Siegen, Düsseldorf, Aachen, Cologne, Koblenz, Trier, Mainz, Saarbrücken to Speyer

Who are we?

Our daily mission is to improve the lives of our patients. We are proud of our team of 2,900 dedicated employees who provide millions of people with essential medicines every day.

We are more than just a company: We are the home of Germany's best-known pharmaceutical brand, ratiopharm, and a global market leader in generics in over 60 countries. Our comprehensive portfolio of approximately 3,500 products includes innovative medicines, generics, biopharmaceuticals, and over-the-counter medications. Through our global network, we continuously develop new therapies to improve healthcare worldwide. Our sites in Ulm and Blaubeuren/Weiler are integral to our global and European teams and make a significant contribution to Teva's success.

In short: We are Teva and ratiopharm – and we are very proud of that!

If you share our passion and enjoy exploring new paths, then we'd love to get to know you. Are you also enthusiastic about global markets and groundbreaking technologies? And would you like to help shape the future of healthcare at a leading pharmaceutical company? Fantastic! Then join our team!

Curious? Learn more about us: Teva on YouTube

Your day as a Key Customer Engagement Manager (KCE)

As a Key Customer Engagement Manager (m/f/d), you are much more than a classic Key Account Manager. You act as a strategic and advisory partner for key accounts and make a significant contribution to successfully establishing a patented innovation in the market.

You actively support the launch by identifying and prioritizing relevant key partners, systematically acquiring them as relevant customers, and developing these relationships sustainably. Through the targeted building and maintenance of robust networks with medical, organizational, and economic decision-makers in the healthcare sector (KOLs), you create trusting relationships and position both yourself and Teva as competent partners on equal footing.

You analyze customer needs, supply structures, and market potential, derive individual engagement strategies from this, and implement them independently. You orchestrate personal and digital communication channels along a customer-centric and consistent contact strategy, utilizing modern digital tools and AI-supported solutions to design effective and tailored customer interactions for each partner.

A key aspect of your role is close collaboration within cross-functional teams and the use of data, market analysis, and customer insights to make informed decisions. Overall, your analytical, independent, and collaborative approach will make a significant contribution to the market success of our patented new product launch and to the further development of care for people with schizophrenia.

Who are we looking for?

You are:

• able to work independently and in a structured manner, maintaining an overview even in a dynamic launch situation. You also use AI tools thoughtfully and purposefully to support your work.

• highly confident in analyzing, interpreting, and clearly communicating scientific data, studies, and complex medical concepts.

• open to change, proactively tackling new challenges, and possessing a high level of self-motivation and a willingness to learn.

• convincing through an authentic and credible demeanor, communicating even complex content clearly and appropriately for the target audience.

• analytically minded, resilient, and highly results-oriented. 

• flexible and willing to travel (domestic and international) and prepared to support stakeholders and teams on-site.

• outgoing and highly self-motivated.

• persistent, assertive, and with a strong service and customer focus.

You have:

• a completed degree in natural sciences (biology, chemistry, pharmacy), medicine/psychology, or expertise according to § 75 AMG (German Medicines Act)

• 3 to 5 years of experience in pharmaceutical field sales as a Key Customer Engagement Manager, ideally in an innovative environment or in collaboration with medical specialists

• a strong affinity for digital technology and the ability to use modern digital tools confidently and efficiently in your daily work

• the ability to present content convincingly and in a target-group-oriented manner, and to communicate complex topics in an understandable way

• knowledge of numbers and statistics, as well as demonstrable sales success

• a confident manner, strong communication skills, and sales acumen

• experience with MS Office (Teams, Word, PowerPoint, Excel)

• a Class B driver's license

• very good written and spoken German and English skills

• • experience in dealing with external experts, opinion leaders, and professional associations