Key holder at Deckers Brands

Paris, Ile-de-France, France -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

0.0

Posted On

01 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Development, Delegation, Recruitment, Store Security, Cash Handling, Sales Monitoring, Communication, Problem Solving, Feedback, Performance Recognition, Adaptability, Trust Building, Productivity, Respectful Workplace, Operational Management, Fiscal Planning

Industry

Retail Apparel and Fashion

Description

The Keyholder aids in the management of the retail store consistent with the short and long-term interests of the Company, its employees and the local environment in which we work and live. He/she will consistently provide our customers with the highest level of service and assist the Store manager with monitoring sales and performance. DUTIES AND RESPONSIBILITIES: Human Resources/Team Development: * Instill in employees the meaning and importance of customer service by observation, feedback and role modeling exceptional service. * Inspire employees to contribute to the overall productivity of the store. * Delegate the work load appropriately and effectively in the absence of the Store manager * Working with Store Manager, identify and recruit potential sales and stock candidates to meet the staffing needs of the store and the long range Company objectives. * Promote a positive work environment by recognizing outstanding performance and maintaining a respectful work place. Operations: * Assume responsibility for opening and closing the store and securing all assets. * Maintain the store security system, including building security and cash handling. * Be personally available to all customers to communicate and identify their needs and address their questions and concerns. * Assume manager responsibilities in the absence of the Store Manager and Assistant Manager. Finance: * Ensure company policies and procedures are communicated in a timely manner and adhered to accordingly. * Assist the Store manager in achieving the fiscal business plan by daily monitoring and execution of sales and productivity plans. REQUIRED QUALIFICATIONS: Education/Experience: * Associate’s degree * Driver’s License * 1 - 2 years’ experience in retail store management * Must be 18 years or older Skills/Programs/Knowledge/Behavior: Strategic Know How: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment; can effectively cope with change; can shift gears comfortably; deals with concepts and complexity comfortably; probes all fruitful sources for answers. Working Know How: Communicates up; provides peers and supervisors with information so that they can make accurate decisions; is timely with information; spends his/her time on what’s important to the business; can quickly sense what will help or hinder accomplishing a goal; is focused. Courage: Steps up to tough conversations, seeing them as opportunities. Getting Work Done: Steadfastly pushes self for results that drive the business. Social Know How: Is able to write clearly and succinctly in a variety of audiences. Can get messages across that have the desired effect; can effectively can effectively tell a story and gain buy-in individually and in a group as appropriate. People Know How: Is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; picks up on the need to change personal and/or interpersonal behavior quickly; seeks feedback; is seen as a team player and is cooperative; easily gains trust and support of peers. PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. * Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers. * Manual dexterity required. #DECKERSEMEA More than Just a Footwear Company From our corporate offices to our global retail stores, there’s a curious, independent spirit that’s distinctively Deckers Brands. We’re about giving people the freedom to pursue their passions. And we’re committed to helping them succeed; to become their best selves. That’s why we’re about more than work, the 9 to 5 or daily grind. We’re about opportunity - opportunity to create, to grow and to have an impact. As we work to become better at everything we do, how we better the world matters, too. Our products and brands are loved, no doubt about it. But the difference we make in people’s lives begins with our people, right here at Deckers Brands. We’re adventurous, spirited, unafraid of new challenges and willing to take chances. We are always ready to rally around a cause. Put simply, we want all of our people to thrive - to reach their full potential and have fun while doing it. Because in the end, Deckers thrives when our people thrive.

Responsibilities

The Keyholder assists in managing the retail store and ensures high levels of customer service. They also help monitor sales performance and take on managerial responsibilities in the absence of the Store Manager.