Key Holder at Richemont

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

0.0

Posted On

21 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Management, Relationship Management, Negotiation, Presentation Skills, Market Intelligence, Contract Management, CRM Implementation, Compliance Management, Product Education, Strategic Planning, Customer Engagement, Performance Metrics, Team Leadership, Business Development, Industry Knowledge, Problem Solving

Industry

Retail Luxury Goods and Jewelry

Description

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world. YOUR MISSION: Manage a sales channel, such as such direct sales, online sales, or retail sales. Develop and implement channel sales strategies that align with the overall business objectives. Identify new business opportunities, set sales targets, and monitor performance metrics to ensure that the channel is meeting or exceeding sales goals. Manage relationships with channel partners, negotiate contracts, and provide training and support to ensure that the partners are equipped to sell the organization's products or services effectively. HOW WILL YOU MAKE AN IMPACT? - Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization, enabling effective two-way flow of information and resolution of issues. - Set clear objectives for each sales call; develop and deliver presentations tailored to the known interests, needs, issues, and concerns of decision-makers and influencers within the customer organization; gather and analyze relevant information; and secure agreement to a statement of customer requirements. - Cultivate a personal network within the business sector and represent the organization at industry events to obtain market intelligence and enhance the visibility and reputation of the organization, its products, and services. - Configure complex product-and-services solutions and associated contractual terms that meet the customer's mid- to long-term needs, incorporating input from relevant internal specialists. Present solutions to customer representatives and negotiate agreements within predefined commercial parameters, or review and authorize sales proposals from team members that deviate from standard terms, escalating issues to senior management as necessary. - Manage and deliver pricing and terms projects, negotiating with external strategic partners on pricing and terms. - Control specific segments of the organization's business performance metrics, ensuring strategic alignment with financial goals and objectives. - Manage a portfolio of contracts and negotiate service-level agreements, planning, coordinating, and supervising activities related to major contracts. - Oversee the implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for system improvement to enhance customer relationship management. - Implement and control compliance management for specific segments of the organization's external partners. - Develop product education courses to meet identified needs, improving performance and meeting business requirements. - Act as a subject matter expert in technology, policy, regulation, or operational management for the team, maintaining external accreditations and an in-depth understanding of current and emerging external regulations and industry best practices through continuing professional development, attending conferences, and reading specialist media. - Ensure all activities and responsibilities are conducted in accordance with the company's diversity and inclusion guidelines. - Required qualifications include a Master's Degree or equivalent level of education, extensive experience enabling the job holder to handle the majority of situations and advise others, and experience in general supervision of more junior colleagues. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Master's Degree or Equivalent Level Experience enables job holder to deal with the majority of situations and to advise others. In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

Responsibilities

The Key Holder will manage a sales channel, develop and implement sales strategies, and monitor performance metrics to meet sales goals. They will also cultivate relationships with decision-makers and negotiate contracts to ensure effective sales of the organization's products.