Key Holder at Richemont

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

27.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer service, Clienteling, Product knowledge, Loss prevention, Communication, Interpersonal skills, Computer skills, Attention to detail, Multitasking, Boutique management, Retail sales

Industry

Retail Luxury Goods and Jewelry

Description

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world. Role Overview Overall responsibility for achievement of individual sales objectives; developing and servicing the customer. Responsibilities (or Mission) Achieve preset sales objectives. Develop network and clientele. Capture client information; consistently adding information to further promote boutique relationships and sales Possess strong product knowledge of the various collections Provide outstanding customer service. Develop a working knowledge of simple pen repair and after sales service techniques. Maintain the aesthetic quality of the store. Open/close boutique as required. Handles communication with corporate office in absence of management Responsible for ensuring loss prevention procedures are followed according to protocol Handle transfers in absence of management Qualifications Performance standards Technical requirements Physical requirements/working conditions Previous experience in retail sales; jewelry or high-end luxury product sales is preferred. Strong understanding of Customer Service needs and customer priorities. Ability to establish and maintain effective relationships with customers and gain their trust and respect. Excellent interpersonal, communication and computer skills are needed. Strong attention to detail with the ability to handle multiple tasks simultaneously. High school graduate or equivalent, College degree preferred Able to work open availability including nights, weekends, and holidays Fluent in English and Spanish Standing on the sales floor for 90% of the workday Reaching to access product stored within cabinets or on shelves Bending to access product stored within cabinets Occasional need to use a ladder to reach product Unpacking and/or lifting of large boxes that contain product Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Expected Hourly Range: $22 - $27 Salary will be determined based on relevant skills and experience. In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

Responsibilities

The Key Holder is responsible for achieving individual sales objectives and developing a strong client network. They must also maintain boutique aesthetics, handle corporate communication in the manager's absence, and ensure loss prevention protocols are followed.