Key Holder Sales Associate at L'OCCITANE EN PROVENCE

Stretford, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

13.07

Posted On

15 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Housekeeping, Visual Merchandising, Key Holder Duties, Cash Handling, Health & Safety Compliance, Product Knowledge, Sales, KPI Achievement, Communication, Listening Skills, Proactive Selling, Teamwork, Reliability, Flexibility, Positive Attitude

Industry

Financial Services

Description

Key Holder Sales Associate Application Deadline: 21 February 2026 Department: Boutique Employment Type: Permanent - Part Time Location: Trafford Centre, Manchester Reporting To: Boutique Manager Compensation: £13.07 / hour Description We have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team. To work as part of a team and provide all customers with an exceptional shopping experience in our Boutiques as well as supporting the management team with opening and closing the boutique, when required. Contract Type: Permanent Weekly Hours: 8 What Will You Do? Day to Day Always provide the highest level of service to ensure all customers have an exceptional shopping experience. Promote and maintain good housekeeping and visual merchandising standards throughout the boutique and participate in window campaign changes as required. Performing key holder duties such as opening and closing the boutique, cash handling and ensuring H&S compliance Completing any other tasks required by Boutique Management to support the needs of the business. Offer & provide demonstrations to all customers Assist in unpacking and checking off of new stock deliveries as well as participating in stock takes when required Commercial Flair Consistently meet/exceed your personal Key Performance Indicators (KPI’s). Understanding of different customer types Future Focus Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers Ensure all online training is completed to ensure your development is a priority whilst with L’OCCITANE Driving Results Support in-Boutique and external customer events Always adhere to Company policies and procedures. Always provide the highest level of service to ensure all customers have an exceptional shopping experience by following the L’Occi Way and honouring the brand commitments The Perfect Candidate: A love of retail, it’s essential that you want to be in a customer facing environment as we are an experiential brand Excellent customer service skills Confident and effective communication and listening skills To demonstrate pro-active selling ability Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives Able to work effectively in a team Reliable, honest, and flexible Positive and friendly attitude as well as consistent ability to operate at your best What We Offer You!* Discretionary Company Bonus scheme Contribution Pension Scheme Holiday Allowance – above statutory Flexible Bank Holidays Enhanced Maternity (20 weeks full pay ) and Paternity leave (12 weeks full pay) after 1 year Hybrid working for Office based staff– 3 days in the office Work from Anywhere Policy – up to 4 weeks a year Volunteering 1 Day Half day leave for Birthday One day’s holiday for NewlyWeds Discount Scheme Product allocation Reward Gateway – company benefits platform Cycle to work scheme through Reward Gateway Travel Loan through Reward Gateway Subsidised health & wellbeing plan Long service awards *some eligibility criteria may apply

Responsibilities

The associate must consistently provide the highest level of service to ensure an exceptional shopping experience while promoting and maintaining high standards of housekeeping and visual merchandising. Responsibilities also include performing key holder duties such as opening/closing the boutique, cash handling, and ensuring Health & Safety compliance.