More than ten years ago, I dared to imagine the first French fashion brand born online… it was called Les Composantes, now it’s called Sezane.
My priorities have always remained the same: to innovate and place people, creativity, quality, and service at the heart of everything.
To co-build the future, we are now looking for creative, structured, and agile talents who share the desire to constantly improve everything that can be improved. Passionate, autonomous talents who view work with respect for others and for whom nothing is out of reach, as long as they are given the means.
Sezane is a playground where each day is unlike any other, your position today may not be the same as yesterday and probably not the same as tomorrow. Does this speak to you? Write to us!
We are looking for the talents of a Keyholder (M/F) to join our retail team at the Marylebone Apartment. This position is based in London.
Reporting to the Store Director, your main responsibilities will be:

ENSURING A UNIQUE CUSTOMER EXPERIENCE WITHIN YOUR APARTMENT:

• Make the customer the priority of the apartment ;
• Guarantee a personalized welcome to all our customers and optimal customer service ;
• Show proactivity, expertise, and passion ;
• Direct solutions for both apartment and web (omnichannel approach) ;
• Use the various Sezane & Octobre communication channels to develop your product knowledge ;
• Share your product knowledge and sales techniques with educational skills to both customers and team members ;
• Provide recommendations and constructive suggestions to floor managers based on your knowledge, customer needs, your expertise, and team insights ;
• Ensure quality concierge service by following the relevant procedures.

REQUIREMENTS

• Passionate about retail, you are committed to satisfying your customers through your sense of service and generosity ;
• Through your demeanor and proactivity, you are a conductor in the field and enjoy guiding your team by example ;
• You are skilled at supporting and developing your team members to ensure optimal customer service ;
• We are looking for an agile person with a bubbly and dynamic personality to successfully carry out all these missions.
  Sezane recruits and values all talents, regardless of your gender, age, nationality, culture, religious beliefs, and sexual orientation.

Please refer the Job description for details