Keys of Hope Certified Peer Recovery Specialist at YWCA Knoxville and the Tennessee V

Knoxville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

18.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Peer Support, Recovery Mentorship, Client-Centered Approach, Trauma-Informed Approach, Holistic Approach, Resource Linkage, Crisis Support, De-escalation, Documentation, Community Engagement, Life Skills Training, Accountability, Time Management, Self-Advocacy, Inventory Management, Supervision

Industry

Non-profit Organizations

Description

Description YWCA Knoxville & the Tennessee Valley Supervisor: Keys of Hope Manager Job Type: Part-Time (20 hours weekly), Hourly Location: 420 W Clinch Avenue, Knoxville, TN 37902 Overview: YWCA Knoxville & the Tennessee Valley is on a mission to eliminate racism and empower women across East Tennessee. Every day, we put this mission into action through lifesaving and life-changing programs that support women, children, and families in six counties. Rooted in the values of peace, justice, freedom, and dignity, we work to strengthen communities and create opportunities for all. We are a dynamic, mission-driven organization that values innovation, collaboration, and continuous growth. Join a passionate team, making a lasting impact on the lives of those we serve. Under the supervision of the Keys of Hope Manager, the Peer Recovery Specialist will work alongside the Keys of Hope counselor(s) to provide comprehensive wrap-around services to individuals in recovery for our Keys of Hope Transitional Housing Program. This role requires CPRS training and a personal connection to those served. Responsibilities include assisting individuals in obtaining self-sufficiency, providing resource linkage for housing, transportation, education, and job placement/training. Flexibility and willingness to work evenings are necessary to enhance participant support. The Peer Recovery Specialist will utilize a client-centered, trauma-informed, and holistic approach, offering education and real-life experience for a relational and impactful connection with clients in recovery. They will serve as a community and professional resource to meet the needs of clients. The ideal candidate will have experience working with underserved populations and extensive knowledge of the systems and barriers related to housing, finances, career, education, childcare, healthcare, and other individualized needs. Duties and Responsibilities: Peer Support & Recovery Mentorship Provide peer-based recovery support by sharing lived experience appropriately to inspire hope and model recovery-oriented behaviors. Offer one-on-one peer mentoring to residents to support personal goals, recovery maintenance, and emotional wellness. Assist residents in developing individual recovery or wellness plans in collaboration with program staff. Encourage and support participation in recovery meetings, support groups, and wellness activities. Provide residential support to ensure client safety and provide clients with access to support after normal business hours. Resident Engagement and Community Building Facilitate peer support groups, recovery circles, or check-ins within the residence. Help build a positive residential community culture that promotes accountability, mutual support, and healthy boundaries. Support residents in developing life skills such as conflict resolution, communication, time management, and self-advocacy. Resource Navigation Assist residents in connecting to community resources, including recovery supports, healthcare, employment services, childcare, and transportation. Help residents navigate systems of care, including behavioral health, housing, and social services. Program Support Manage and organize incoming donations, including sorting, storing, and maintaining an orderly system for donated items. Oversee the program's pantry and boutique, ensuring spaces remain organized, accessible, and appropriately stocked for participant needs. Monitor inventory levels and communicate updates, needs, or concerns related to donations, pantry, or boutique supplies to the Program Manager. Documentation and Reporting Maintain timely and accurate documentation of peer support interactions in accordance with program and funding requirements. Assist Keys of Hope Manager with tracking participation in recovery programming and workshops. Collaborate closely with Keys of Hope Manager and Director of Social Services through open communication, weekly supervision, and monthly resident meetings. Crisis Support Provide peer support during moments of crisis or emotional distress, while following program protocols and notifying appropriate staff. Assist with de-escalation and supportive listening when residents are experiencing challenges. Community Engagement and Representation Promote YWCA Knoxville and the Tennessee Valley’s mission in the community while interacting with YWCA personnel, volunteers, and staff. Develop and maintain positive relationships with community partners. Qualifications: Commitment to fostering a respectful, inclusive, and supportive workplace where everyone can thrive. Strong attention to detail, excellent judgment, and the ability to work without close supervision. Certification as a Certified Peer Recovery Specialist and mandatory lived experience. CPRS training will be provided for interested applicants without certification. Experience living in the Keys of Hope program, or similar program, to enhance client dynamic and success rates. (If former KOH resident, must have graduated successfully and be out of the program for a minimum of 6 months) Ability to work with diverse populations. Sensitivity to domestic and sexual violence and individuals with significant barriers. Flexibility in schedule. Compensation: Pay Range: $18 Hourly Schedule: Monday–Friday, 4:00 p.m.–8:00 p.m. This role is anticipated to expand to full-time status as program capacity and needs increase. YWCA Knoxville & the Tennessee Valley is an equal opportunity employer and a proud United Way community partner. We are committed to building a diverse team and fostering an inclusive environment where all employees can thrive. We strongly encourage women, veterans, and individuals from historically underrepresented communities to apply. Application Deadline: Monday, March 30, 2026

Responsibilities

The Peer Recovery Specialist will provide peer-based recovery support, one-on-one mentoring, and assist residents in developing wellness plans while ensuring client safety and access to support after normal business hours. Responsibilities also include facilitating peer support groups, building community culture, and assisting residents in connecting to essential community resources like housing, healthcare, and employment services.