KFZ-Schadenmanager / Case Manager (m/w/d) at Verisk Financial

Cologne, North Rhine-Westphalia, Germany -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims management, Case management, Insurance industry knowledge, Fleet management, Customer service, Communication skills, Organizational skills, Process management, Data analysis, Risk assessment

Industry

Information Services

Description

Das erwartet dich bei uns In dieser Rolle gehst du weit über klassische Sachbearbeitung hinaus: Du übernimmst als Case Manager die volle Verantwortung für Kfz- und Flottenschäden und steuerst diese ganzheitlich. Als zentrale Schnittstelle arbeitest du eng mit Kund:innen, Werkstätten, Versicherungen und weiteren Partnern zusammen. Dein fachliches Urteil und dein Organisationstalent haben direkten Einfluss auf die Qualität der Schadenregulierung und das Kundenerlebnis. Our People, Our Culture For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets. Learn more about Verisk [https://www.verisk.com/company/about/] and what we are doing within the insurance industry. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture. Our Culture [https://www.verisk.com/company/csr/social/our-culture/]: Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging. Awards & Recognition [https://www.verisk.com/company/newsroom/topics/culture/]: See why Verisk is consistently recognized as a Great Place to Work™ around the world. Our Businesses [https://www.verisk.com/solutions/]: Learn about the diverse industries we serve — from insurance and energy to financial services and beyond. Life at Verisk [https://www.linkedin.com/company/verisk-analytics/life]: Discover what it’s like to work at Verisk through employee stories, team highlights, and culture moments. Careers at Verisk [https://www.verisk.com/company/careers/]: Join a global team of problem-solvers and innovators doing meaningful work that’s shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture Let’s build something meaningful together! Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. https://www.verisk.com/company/careers/ [https://www.verisk.com/company/careers/] Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine, or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Verisk Employee Privacy Notice [https://www.verisk.com/49041b/siteassets/media/downloads/verisk-global-employee-privacy-notice.pdf]

Responsibilities

You will be responsible for the holistic management of vehicle and fleet insurance claims, acting as a central point of contact for customers, workshops, and insurers. Your role involves ensuring high-quality claims settlement and maintaining excellent customer satisfaction through structured and independent work.