Kiosk Associate/Showroom Associate - King of Prussia Mall at Generation Tux

Upper Merion Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Interpersonal Skills, Attention To Detail, Fashion Knowledge, Team Player, Positive Attitude, Work Ethic

Industry

Retail Apparel and Fashion

Description

Description LOCATION: King of Prussia, Pennsylvania REPORTS TO: Showroom Manager TYPE: Full-Time, Non-Exempt DEPARTMENT: Showroom Operations About Us: Generation Tux is a leading retailer specializing in high-quality suits and tuxedos for rent and purchase, offering unparalleled quality, style, and exceptional customer service. Serving customers nationwide through generationtux.com or any of our showroom locations, we offer modern, stylish formalwear and accessories at accessible prices. Our mission is to provide a seamless shopping experience, helping customers look their best for life’s big moments. As we continue to grow, we are looking for an associate to support one of our innovative mall kiosk locations in the King of Prussia area. Position Overview: Are you passionate about delivering a customer experience so dynamic it draws crowds, sparks conversations, and turns casual browsers into clients? If you have a love for fashion, thrive on technology, and excel at building buzz around something new, we want you to take the lead. We are looking for a forward-thinking Kiosk Associate to lead our innovative mall kiosk concept in King of Prussia Mall. This leader will be willing to stop shoppers in their tracks to interact with our technology and view luxury formalwear rentals. You’ll be responsible for the day-to-day operations of a sleek, tech-driven space designed to reimagine the formalwear experience. From ensuring our inventory looks its best to cultivating relationships that elevate our brand, you’ll be at the heart of a modern retail experience that redefines how shoppers view formalwear. Key Responsibilities: Handle day-to-day operations, including opening and closing procedures Have a sense of ownership over the kiosk’s operations, appearance, and performance Enthusiastic and approachable demeanor to engage both customers and employees Ensure the showroom is well-maintained, clean, and organized for an inviting customer experience Provide exceptional customer service by engaging with customers by guiding style selection, and outfit coordination Address customer inquiries, concerns, and feedback promptly and professionally Handle appointments and walk-ins with accuracy and efficiency Find innovative ways to engage with customers and draw them to the kiosk Requirements Qualifications: High school diploma or equivalent. Previous retail or customer service experience is a plus. Strong communication and interpersonal skills. Attention to detail and the ability to provide excellent customer service. Basic knowledge of men's formalwear and fashion trends. Willingness to learn and adapt to new processes and procedures. Team player with a positive attitude and a strong work ethic. Flexibility to work evenings, weekends, and holidays as needed. Availability within the following mall schedule: Sunday: 11 AM – 5 PM Monday - Tuesday: Closed Wednesday - Saturday: 11 AM – 7 PM (Eastern Standard Time) Benefits: Competitive hourly wage. Employee discounts on formalwear rentals. If you have a passion for fashion, enjoy helping customers look their best for special occasions, and are eager to be part of a dynamic team, we encourage you to apply for the Men's Formalwear Rental Showroom Associate position at Generation Tux. Join us in creating memorable experiences for our clients through top-notch service and style expertise. Posting Statement At Generation Tux, we believe that our goal is to enable incredible lifestyle experiences during major life events. Each of us has a responsibility to drive accountability, transparency, and respect. Generation Tux is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Generation Tux does not accept unsolicited headhunter and agency resumes. Generation Tux will not pay any third-party agency or company that does not have a signed agreement with Generation Tux.

Responsibilities

The Kiosk Associate will handle day-to-day operations, ensuring the kiosk is well-maintained and providing exceptional customer service. They will engage with customers, guide style selections, and cultivate relationships to elevate the brand.