Kitchen and Bath Sales Associate Full-Time - 7180 Winnipeg North at The Home Depot
Winnipeg, Manitoba, Canada -
Full Time


Start Date

Immediate

Expiry Date

22 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Product Knowledge, Sales, Customer Satisfaction, Greeting, Engaging, Thanking, Escorting Customers, Open Ended Questions, Promoting Services, Suggestive Selling, Stock Maintenance, Safety Policies, Communication, Interpersonal Skills

Industry

Retail

Description
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs. Key Responsibilities: Ensures Customer Satisfaction Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them Drives Sales Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need Educate customers about the whole project Using empowerment program when necessary to satisfy customers Execute daily stock maintenance: all products signed, displayed, and clean Builds Skills and Knowledge Maintain knowledge of all products in department and adjacent departments Proactively seek knowledge on all products and services Maintains Safety and Security Follows all safety policies and procedures, Loss Prevention policies and procedures Competencies: Communicates Effectively Customer Focus Skills: Interpersonal Skills Direct Manager/Direct Reports: Department Supervisor Travel Requirements: No travel requirements Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Working Conditions: Working within a flexible schedule that may include evening and weekends Warehouse environment that can be dusty and noisy Doors are frequently open, causing drafts and interior temperature changes Minimum Education: High School Diploma or equivalent Minimum Years of Work Experience: 1 to 2 years Retail or Trade experience an asset Minimum Leadership Experience: NA Certifications: NA Other Requirements/Assets: NA As the world’s largest home improvement specialty retailer, we operate over 2,200 retail stores across North America. All of our associates have one thing in mind — helping our customers build and improve their homes and businesses.
Responsibilities
Sales Associates must provide fast, friendly service by actively seeking customers, assessing their needs, and offering assistance, focusing on department knowledge to sell entire projects. Key duties include ensuring customer satisfaction using the GET Model and driving sales by discussing options and suggesting related items or services.
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