WHY SHOULD I APPLY?

Be part of a supportive, values-driven organisation committed to customer care and community impact. Enjoy a varied and mobile role with autonomy and responsibility. Access ongoing training and development to grow your skills. Work in a collaborative environment where your contribution is valued. Benefit from a strong safety culture and a team that delivers together.
This role is being offered on a full time permanent basis working 40 hours per week.
For further information about this role, and LiveWest, please view our candidate information pack.
We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.

ABOUT US:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

ABOUT THE ROLE

Are you a hands-on professional with a passion for delivering high-quality repairs and maintenance? Join our Internal Maintenance Service (IMS) team at LiveWest as a Multi Skilled Technician. You’ll play a key role in ensuring our homes are safe, well-maintained, and meet the expectations of our customers. This mobile role offers variety, autonomy, and the chance to make a real difference in the communities we serve. You will have a core trade in kitchen and bathroom fitting and be based within 30 minutes of Exeter.

KEY RESPONSIBILITIES

• Deliver high-quality fault fixing and maintenance services across multiple sites.
• Diagnose and repair basic building faults in line with best practices and service standards.
• Ensure compliance with all Health and Safety policies, including fleet safety.
• Provide excellent customer service and act as a LiveWest ambassador in customers’ homes.
• Work towards achieving first-time fixes to enhance customer satisfaction.
• Use mobile technology to manage job orders and updates efficiently.
• Carry out work across multiple trades, including carpentry, plumbing, masonry, and tiling.
• Support the delivery of responsive repairs and maintenance across LiveWest properties.

To be successful in your application for the role of Multi Skilled Technician, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:

• A recognised apprenticeship, or qualification in kitchen and bathroom fitting.
• Post-qualification experience and the ability to diagnose and repair basic building faults.
• Proficiency in using mobile devices for job management.
• A good understanding of Health and Safety procedures.
• A customer-focused mindset with strong communication and organisational skills.
• A full, UK, manual driving licence.
• Desirable: Experience working in customers’ homes and knowledge of responsive maintenance.
• Desirable: Asbestos HSG210 awareness and experience with unvented systems