• Job ID: 292063
• Date posted: 23/05/2025
  IKEA IRELAND is looking for experienced Kitchen Planners to join our Dublin store in Ballymun

WHO YOU ARE

Seeking an individual passionate about kitchens with keen attention to detail and excellent customer service skills. You should confidently engage with customers, promoting all IKEA services to enhance their shopping experience. Open-minded and a problem solver with experience in sales or customer service experience.
Knowledge in furniture design/planning and IT systems is preferred. Previous kitchen planning or design experience is desirable.

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• You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings.

• You will pro-actively interact with customers to provide excellent 1-1 customer service - Kitchen Planning & Designing (up to 2 hours) with an additional 30-60 minutes to provide accurate plans, worktop, and installation quotations for the customer.
• You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design and actively share this with the customer.
• You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented, and easy to shop.
• Support with responding to customer emails and securing payments both in-store and remotely.
• Calling your future appointments to secure the bookings and providing the customer with insight into how to measure their room and set expectations.
• Support the kitchen co-worker team with opening and closing routines and general housekeeping.