As the Kitchen Manager, you are an ambassador of good vibes, MANDY’S VIP guest experience and MANDY’S core values! You are a positive, accountable and self-motivated leader who enjoys planning, prioritizing and executing their work in a way that makes their team feel valued. You believe in training and development and understand that feedback is key to unlocking your team’s potential. Your main responsibility at MANDY’S will consist of ensuring that your location’s Back of House (BOH) kitchen operation is running smoothly and efficiently. You will oversee food and supply orders, review budgets, schedule staff, ensure health and safety standards are met and that all MANDY’S policies, procedures, processes, values and commitments to quality are in place and being followed. You will be responsible for consistently reaching food and labour targets as well as maintaining a high standard of excellence proven through quarterly audits. Under your supervision, you will have a team of BOH Team Captains and Salad Artists who will be responsible for producing our wholesome, fresh and flavourful MANDY’S orders. You will report to the location’s General Manager and will work in collaboration with the Guest Experience Manager to ensure our guests are always satisfied.

OPERATIONS & GUEST EXPERIENCE

• Manage the restaurant’s kitchen (BOH) operations with passion and integrity to create a great working environment and ensure it runs smoothly and efficiently!
• Responsible for all aspects of the location’s food management process, including food and ingredient orders, FOH ordering, in order to consistently achieve food KPI targets
• Responsible for inventory control and management
• Ensuring the utmost standard of quality, safety and hygiene
• Create a positive experience for our guests by ensuring kitchen team members are knowledgeable, well trained and produce work that aligns with company standards;
• Provide guidance to team members on operational and procedural matters as per company standards, provide ongoing coaching and feedback to new and existing members to maintain strict operational consistency
• Constantly review kitchen operations to identify opportunities for improvement;
• Recruit and hire kitchen personnel in conjunction with the General Manager;
• Execute administrative tasks and other tasks as requested by the General Manager, District Manager and Head Office team.

Please refer the Job description for details