We are looking for a dedicated, upbeat, leader with a love of ice cream and great customer service! Someone who thrives in a busy environment, can keep a team motivated, and makes customers feel welcome and taken care of will be a great fit. You’re organized, reliable, and able to juggle priorities while keeping things running smoothly. You’re approachable but know how to set boundaries, you lead with respect and don’t shy away from making tough calls when needed.
Rain or Shine Ice Cream is a local Vancouver company making great ice cream from scratch using fresh, natural, and sustainable ingredients. We’re fun, fast-paced, and community focused. Our mission is simple: make our neighbourhoods happy, and we do that with great ice cream and even better people.

Our work environment includes:

• No super early mornings and you’re done by 11:00pm!
• Casual dress code
• Positive, approachable team and supportive leadership
• Regular check-ins and growth opportunities
• Free or discounted ice cream
• Health benefits, paid sick time, staff events, and more

As Front of House (FOH) Manager, you play a key role in leading the team, supporting smooth day-to-day operations, and ensuring an excellent guest experience. Below are the main expectations and responsibilities for the role.