OVERVIEW

We are seeking a dedicated and skilled Specialist to join our dynamic team. The ideal candidate will possess excellent communication skills and a strong ability to analyse data effectively. This role requires a proactive individual who can engage with clients and provide exceptional service, while also being able to upsell products or services when appropriate. Multilingual candidates, particularly those who are bilingual in English and Spanish, are highly encouraged to apply.

EXPERIENCE

• Proven experience in a customer service role or similar position is preferred.
• Strong analytical skills with the ability to interpret data effectively.
• Proficiency in data entry with attention to detail.
• Excellent verbal communication skills in English; bilingual or multilingual abilities, especially in Spanish, are advantageous.
• A positive attitude with a willingness to learn and adapt in a fast-paced environment.
  If you are passionate about delivering exceptional service and have the skills we are looking for, we invite you to apply for this exciting opportunity as a Specialist.
  Job Type: Part-time
  Pay: From £12.00 per hour
  Expected hours: No less than 10 per week

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Application question(s):

• Klaviyo

Work Location: In perso

• Provide outstanding customer service through effective phone etiquette and communication skills.
• Engage with clients to understand their needs and provide tailored solutions.
• Conduct data entry tasks accurately and efficiently, ensuring all information is up-to-date.
• Analyse customer feedback and data to identify trends and areas for improvement.
• Upsell relevant products or services during client interactions to enhance customer satisfaction and business growth.
• Collaborate with team members to ensure a seamless customer experience.