Know Your Client Operations Sr Analyst at Citi

Heredia, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Liaison, Exception Management Reporting, Management Information System Reporting, Quality Reviews, Project Management, Risk Analysis, Training Support, Data Management, Training Records Management, Subject Matter Expert, Business Acumen, Policy and Procedure, Risk Controls, Risk Identification, Risk Remediation

Industry

Financial Services

Description

Liaise with internal/external stakeholders to provide exception management reporting and Management Information System (MIS) reporting. Timely and accurate compilation, analysis, and submission of mandatory training reports Perform quality reviews of training processes; prepares the organization for internal and external audits, examinations, and regulatory inquiries related to training. This includes ensuring all documentation is organized, accessible, and complete, and that training records are robust and defensible. Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as needed Provides support to the training team for ongoing business as usual tasks, addresses questions, and supports needs from trainers and IDs. This includes engaging with business partners, reviews assignment audiences for courses, and maintaining accurate data throughout the training year. They are responsible for identifying target audiences using managed segments and assigning required courses in the LMS. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. 5-8 years of experience Intermediate-Advanced proficiency in Microsoft Excel Bachelor's degree/University degree or equivalent experience Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The role involves liaising with stakeholders for reporting and managing training processes, ensuring compliance for audits and regulatory inquiries. Additionally, it includes project management tasks and supporting the training team with ongoing operations.