KNOWLEDGE MANAGEMENT & DATA ANALYST (0043)

OCT Consulting is a business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

QUALIFICATIONS/REQUIREMENTS

• Must be a US Citizen.
• Must hold an active DoD Top Secret (TS) clearance.
• Must have a Bachelor’s degree and a minimum of 5 years of related work experience.
• Ability to assume the lead role in contributing to the development of standards and best practices surrounding the use of knowledge management techniques and applications to include website development.
• Must have strong working knowledge of SharePoint, Microsoft Office suite, including MS Power Apps and Power BI skills.
• Creative problem solver and strong general management consultant who is capable of executing various other duties as assigned.
• Must be able to work onsite: the primary place of performance will be at FBI facilities in the Washington Metropolitan Area (WMA)/ National Capital Region (NCR).

OCT currently has an opening for a Knowledge Management (KM) & Data Analyst to work with a technology division within the Federal Bureau of Investigation (FBI). This role will require strong interpersonal skills and attention to detail. The contractor shall support various administrative functions for the Section Chief and Assistant Section Chief, as described below.

Day to day responsibilities include:

• Manage, and administer the SharePoint site(s) and MS Teams site(s);
• Manage, create, and/or administer the Atlassian Confluence site(s) for some enterprise systems.
• Leverage the capabilities offered by MS-Office applications (MS-Teams, MS-Access, MS-PowerPoint, MS-Project) and MS Power Platforms to promote and facilitate the effective and efficient conduct of actions and activities and support of facilities/finance systems.
• Develop fully functional and adaptive applications using, for example, Power Apps/Power Platform to enhance data reporting and visualization.
• Develop workflows with Power Automate, creating interactive dashboards and reports using Power BI.
• Streamlining business processes through automation and developing user-friendly applications to support various departments using MS Power Platform tools.
• Offer timely information dissemination to personnel (government and contractor); be prepared to provide expert advice and recommendations regarding website development.
• Work towards and promote a strategy of centralization, standardization, and “best practice” stewardship of all owned documents and materials in conjunction with the Section Level Program Management Leadership.
• Provide consulting services to Leadership in the creation, editing, review, and delivery of materials to support executive level presentations and briefings.
• Support business process reviews and make recommendations for enhancements. This might include representing the Section at meetings outside of the FBI, documenting meeting minutes, supporting project timeline development, gathering requirements, or other relevant milestones.