Knowledge Management Technology Specialist at Foley and Lardner LLP

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

115800.0

Posted On

03 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Knowledge Management, Generative AI, Project Management, Content Automation, Collaboration Platforms, User Training, Workflow Productivity, Information Governance, Legal Services, Technology Implementation, Best Practices, User Adoption, Data Analysis, System Documentation, Client Solutions, Automated Workflows

Industry

Law Practice

Description

Overview Foley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It’s a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too. Foley & Lardner LLP is looking for a Knowledge Management (“KM”) Specialist to join our Practice & Client Solutions team. The KM Specialist supports improved knowledge sharing and collaboration as part of the firm’s AI and innovative technology initiatives. The KM Specialist assists with the implementation of technologies and processes to aid in the delivery of legal services to clients. In addition, they consult with firm members in the effective use of Generative AI, client facing solutions, and knowledge and information systems; respond to user inquiries; document best practices; and monitor usage data and behavior metrics to assess effectiveness of the firm's technology. #LI-Hybrid Responsibilities Support and manage the firms GenAI solutions including CoCounsel, Harvey, DraftWise, ThoughtRiver, Kira, FoleyChat and CoPilot Develop and support automated workflows using DocuSign, HighQ, Microsoft applications and other tools Research and recommend new or existing tools and resources to improve workflow productivity and efficiency Assist in the identification, documentation, and advancement of best practices for optimizing client-facing and internal technology solutions Respond to user service requests and other inquires Consult firm members on the optimal utilization of the firm's knowledge management platforms, including Foley Collaborate, Foley @Work, NetDocuments, MS Teams, and additional related systems Develop and deliver training programs for the firm’s knowledge management platforms, and suggest ways to boost user adoption Maintain documentation related to system specifications, information governance, content management, best practice for use and other firm standards Gather user feedback and track logs, usage data, and behavior metrics to evaluate knowledge management platforms for usability and performance Participate in special projects Assist the Senior Specialists, Knowledge Management with other activities and other duties, as assigned Qualifications Bachelor's degree required; J.D, M.L.S, or equivalent degree preferred Minimum of three (3) years of relevant experience in a law firm or professional services firm Solid understanding of knowledge management trends and technologies, GenAI technologies, content automation tools, and collaboration platforms Proven project management experience In support of transparency and equity in the workplace, Foley provides salary ranges for all positions. The figures below represent the full compensation range of this position. The actual offered amount will be between the range minimum and midpoint based on the following factors: education, experience, geographic market, and internal pay equity at Foley. Milwaukee and Tampa - $75,200 to $105,300Chicago and Dallas - $82,700 to $115,800

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The KM Specialist supports improved knowledge sharing and collaboration as part of the firm’s AI and innovative technology initiatives. They assist with the implementation of technologies and processes to aid in the delivery of legal services to clients.