Knowledge Management & Training - Analyst

at  Deloitte

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development?
Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.

Responsibilities include but are not limited to:

• Translate complex and ambiguous problems into clear and actionable strategies and solutions
• Communicate effectively with clients and stakeholders, using storytelling and visualization techniques to convey project planning and related insights and recommendations
• Comfort working in a fast paced, rapidly changing environment
• Facilitate meetings with internal and external teams, documenting, and tracking action items to completion as applicable
• Collaborate with internal and external teams to develop, review, and submit deliverables
• Track and report on the team’s progress, identify and implement process improvements, and ensure functional solutions meet quality standards