Provide timely, accurate, relevant Knowledge Management (KM) support to USCYBERCOM J3, Cyber National Mission Force (CNMF), and Joint Task Force-ARES (JTF-ARES), through direct support to development and hands-on implementation of KM strategies, policies, and procedures to improve ability to capture, share, and reuse critical knowledge.
Enable implementation of KM strategies and tools in alignment with the USCYBERCOM Chief Knowledge Officer (CKO) and Senior-level on-contract KMs, promoting information sharing of Cyber operational data.
Support USCYBERCOM J3 organizational decision making through promotion of culture that streamlines information sharing, discoverability, and policy management.
Post, edit, manage, and maintain KM content across classified and unclassified USCYBERCOM websites and portals.
Develop consistent, repeatable processes for responding to external and internal Requests for Information (RFIs).
Create, manage, and archive documentation and data in compliance with DoD records management regulations, and establish and manage file structures to ensure effective data access and discoverability.
Develop and maintain Tactics, Techniques, and Procedures (TTPs) to guide the flow of information, tested through training and exercises.
Participate in the Knowledge Management Working Group (KMWG) and relevant KM-focused meetings and training sessions.
Assist in defining command-wide KM priorities, mission objectives, and key performance indicators (KPIs); develop performance measures and provide regular progress reporting.
Optimize the use of the Workload Management System (WMS) by refining processes for monitoring, task assignment, and collaboration.
Analyze existing business processes and recommend technology solutions to improve collaboration, policy management, and operational effectiveness.
Identify, promote, and support KM best practices across directorates to build a culture of knowledge sharing and transparency.