Knowledge System Specialist - Intermediate at Plateau Software Inc

Coronado, California, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

120000.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SharePoint Administration, Power Platform Development, Power Automate, Power BI, Power Apps, Site Collection Administration, Information Architecture, User Training, Business Analysis, Low-Code Development, Governance, Search Configuration, Data Visualization, Workflow Automation, Requirements Gathering

Industry

Software Development

Description

Description Plateau GRP is seeking an Intermediate Knowledge System Specialist that will support and enhance the organization’s knowledge management systems with a focus on Microsoft SharePoint administration and Power Platform development (Power Automate, Power BI, and Power Apps). This role analyzes business processes, designs effective solutions using approved enterprise tools, develops out-of-the-box and low-code applications, and collaborates across the organization to strengthen knowledge-sharing capabilities. The specialist will also assist in user training, adoption, and documentation. SharePoint Administration & Configuration Perform SharePoint Site Collection Administration, including managing permissions, restricting/revoking access, and ensuring proper governance. Create, manage, and maintain content types, site columns, lists/libraries, templates, and reusable components. Develop logical and scalable information architecture for organization-, directorate-, division-, and branch-level sites. Maintain consistent navigation, branding, and user experience across SharePoint environments. Configure and manage search scopes, site features, and dashboards to enhance discoverability and user productivity. Provide Tier 1 support for SharePoint users and site owners. Power Platform Development Build, enhance, and maintain Power Automate flows for business process automation. Develop user-friendly Power Apps (canvas or model-driven) to support operational workflows and data entry. Create and manage Power BI reports and dashboards, utilizing approved data sources to deliver actionable insights. Recommend and implement best practices for Power Platform governance, security, and lifecycle management. Business Analysis & Solution Delivery Work closely with customers and stakeholders to gather requirements, analyze workflows, and identify opportunities for SharePoint and Power Platform solutions. Recommend methodology, tools, and platform capabilities that align with enterprise standards. Design and implement solutions using out-of-the-box features whenever possible to ensure maintainability and reduce complexity. User Training & Documentation Develop and deliver user guides, and instructional materials for SharePoint, Power Apps, Power Automate, and Power BI. Document roles, responsibilities, and administrative processes. Encourage user adoption by providing support, coaching, and best-practice guidance. Coordinate with organizational training teams to ensure Knowledge System curriculum meets mission needs. Salary Range: $105,000.00-$120,000.00 Requirements Bachelor’s Degree in Computer Science, Information Systems, or a related field. 2 - 5 years of relevant experience Working knowledge of: SharePoint site structures, permissions, lists/libraries, and out-of-the-box components. Power Automate, Power Apps, and Power BI at an intermediate level. Must have high-level written and verbal communication skills Must have an active SECRET security clearance. Plateau does not accept unsolicited resumes from third-party recruiters without a signed third-party agreement. Any unsolicited third-party resumes forwarded by recruiters to Plateau or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency. EOE Statement: Plateau is an equal opportunity/affirmative action employer; all qualified applicants will receive consideration for employment without regard to age, gender, gender identification, sex, sexual orientation, color, race, creed, national origin, religion, marital status, parental status, citizenship status, ancestry, physical or mental disability, genetic information, veteran status, military status, or any other classification protected by federal, state, or local laws. Plateau is committed to providing access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation, please email the Plateau HR Department at hrteam@plateauinc.com Plateau is a proud Equal Opportunity Employer! (M/F/Disability/Vets)

Responsibilities

This role involves supporting and enhancing knowledge management systems, primarily through Microsoft SharePoint administration and Power Platform development, including automation and data insights creation. The specialist will also analyze business processes, design solutions using enterprise tools, and collaborate on strengthening organizational knowledge-sharing capabilities.