Role: Organisational Change Manager – LMS
Contract: up to Jun 2027, possible extension
Location: Brisbane, hybrid options
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About the Role:
We’re seeking a Senior Change Manager to lead the end-to-end change workstream and drive adoption across a complex, multi-stakeholder environment. Be part of delivering a statewide Learning Management Solution (LMS) program, implementing a modern learning platform (incl. SAP SuccessFactors) to uplift workforce capability and mobility.
Key responsibilities:
- Own and deliver the change management strategy, approach, plans, governance and reporting for the LMS implementation.
- Lead stakeholder engagement across executives, program leadership, business units and delivery teams.
- Conduct change impact assessments and develop readiness plans and targeted interventions.
- Lead communications, positioning and change narrative (consistent messaging, benefits articulation, branding).
- Drive training & capability enablement (training needs analysis, learning materials, delivery coordination, schedules/calendars).
- Partner closely with technical streams on UAT/user validation, ensuring business needs are reflected in delivery and rollout planning.
- Manage change risks/issues, monitor adoption, and provide clear status updates for governance forums.
- Lead/mentor a small change team and ensure high-quality change outputs.
Qualifications:
- Proven experience leading change for enterprise-wide technology transformations (LMS / HR / ERP platforms).
- Strong organisational change management capability (strategy through to execution).
- Excellent executive-level communication and stakeholder management skills.
- Experience with readiness, adoption, comms and training workstreams.
- Exposure to SAP SuccessFactors.
- Experienced with Prosci/Adkar.