Kosta Browne Estate Host at Duckhorn Wine Company

Sebastopol, California, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

27.0

Posted On

06 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Luxury Hospitality, Wine Knowledge, Client Relationship Management, Storytelling, CRM Documentation, Interpersonal Skills, Sales, Brand Ambassadorship, Customer Service, Event Hosting

Industry

Beverage Manufacturing

Description

Kosta Browne Estate Host Join one of California's most coveted wineries and deliver extraordinary experiences for discerning wine collectors in the heart of Sonoma County. Kosta Browne seeks a hospitality professional to provide exceptional on-site estate experiences, cultivate member relationships, and support revenue growth. This role requires strong wine knowledge, luxury service expertise, and the ability to create memorable moments for our most valued members. As a key member of the Hospitality team, you'll serve as a knowledgeable brand ambassador delivering intimate, personalized experiences for affluent clientele. This position requires refined interpersonal skills, wine expertise, and a commitment to service excellence. Core Responsibilities: Luxury Hospitality Excellence: Independently host intimate estate experiences for 1-12 guests, demonstrating mastery of wine knowledge, storytelling, and luxury service protocols. Read client personalities and preferences to deliver personalized, memorable visits that exceed expectations. Client Relationship Management: Build and maintain positive member relationships to drive satisfaction and retention. Present wine offerings effectively to support purchase decisions and per-visit revenue while maintaining a focus on member experience. Hospitality Operations: Maintain accurate CRM records, complete post-visit documentation, and support member communications. Collaborate with the broader hospitality team to ensure seamless, consistent luxury service from arrival through departure. What We Provide: * Comprehensive health benefits for you and your family, including medical/dental/vision (with competitively priced employee contribution), disability, life, and pet insurance * Paid time off and 11 paid holidays * 401(k) plan where we invest 10% of your wages every year for your retirement at no cost to you, subject to management discretion * A diverse team of coworkers that care about each other in a fun, exciting work environment * A company that promotes from within, provides excellent training and a generous tuition reimbursement program About the Duckhorn Portfolio: The Duckhorn Portfolio is North America's premier luxury wine company, with eleven wineries, ten state-of-the-art winemaking facilities, five tasting rooms and over 2,200 coveted acres of vineyards spanning 37 Estate properties. Established in 1976, when vintners Dan and Margaret Duckhorn founded Napa Valley's Duckhorn Vineyards, today, our portfolio features some of North America's most revered wineries, including Duckhorn Vineyards, Decoy, Kosta Browne, Sonoma-Cutrer, Goldeneye, Calera, Greenwing, Paraduxx, Migration, Canvasback and Postmark.

Responsibilities

The Estate Host is responsible for delivering personalized, luxury wine experiences for affluent guests and members. They must manage client relationships and maintain accurate CRM records to support revenue growth and member retention.