KP784 - Full-Time Live-In Domestic Couple - Southampton, NY at British American Household Staffing

Southampton, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

250000.0

Posted On

28 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Property Management, Estate Operations, Vendor Management, Project Coordination, Preventative Maintenance, Hospitality, Five-Star Service, Housekeeping, Event Execution, Light Handyman Duties, System Troubleshooting, Inventory Management, Discretion, Proactive Operation, Process Implementation, Driving

Industry

Staffing and Recruiting

Description

Overview A private family is seeking an experienced, highly professional live-in domestic couple to oversee the full-time management and operation of their Southampton estate (15,000 square foot). This is a high-touch, process driven environment which combines property and project management with housekeeping and hospitality. The owners require a couple capable of delivering five-star service, maintaining impeccable property standards, and ensuring seamless execution of both daily operations and frequent entertaining. While the position operates within a structured family office framework, with defined reporting lines, the couple is expected to operate with a high degree of autonomy while maintaining clear communication and accountability. The ideal candidates are proactive, detail-oriented, discreet, and capable of managing a dynamic household with consistency and professionalism. Schedule & Accommodations In-Season (June–October): Full-time plus flexibility, including evenings, weekends, and holidays while principals are in residence Off-Season (November–May): Structured, lower-intensity schedule focused on maintenance, planning, and projects (generally Monday–Friday, except holidays or scheduled visits) Time Off: Two days per week (In-Season schedule based on household needs) Accommodation: Private apartment with separate entrance (bedroom, bathroom, living area, kitchenette, laundry access) This is a long-term, career-oriented opportunity within a structured, well-supported household environment. The family values professionalism, consistency, discretion, and high standards, and seeks a couple who will take pride in managing the estate to an exceptional level. Responsibilities 1.Estate Operations & Property Management (Primary Focus) Serve as primary on-site operators responsible for the full functionality of the estate, vendors, subcontractors, and support staff Maintain the property to exceptional standards, with emphasis on reliability, efficiency, and preventative care Develop, implement, and manage comprehensive preventative maintenance programs across all systems: HVAC, plumbing, electrical Pool and spa systems AV/IT and smart home systems Security systems Irrigation and landscaping infrastructure Conduct routine inspections across main house (3 floors), guest house, pool deck, and grounds Identify and resolve issues proactively before escalation Mechanical, Hands-On & Physical Responsibilities Perform hands-on maintenance and light repair work where appropriate Demonstrate comfort working with tools, equipment, and basic mechanical systems Support physically demanding aspects of the role, including: Property upkeep across multiple structures and levels Outdoor maintenance and seasonal preparation Setup and breakdown for events and guest stays Maintain overall readiness and functionality of all property components Vendor Management & Project Coordination Serve as primary point of contact for all vendors and service providers Schedule, supervise, and evaluate contractors to ensure high-quality execution Maintain vendor accountability on scope, timing, and cost control Systems, Organization & Process Implementation Establish and maintain structured systems for property management, including: Maintenance logs and service schedules Inventory tracking and supply management Vendor records and service history Utilize digital tools (apps, shared systems, task tracking) to ensure organization and transparency Continuously improve operational processes to enhance efficiency and reliability Grounds, Facilities & Exterior Management Oversee all aspects of exterior property condition, including: Landscaping, irrigation, and hardscape Pool and outdoor entertaining areas Ensure property is consistently clean, functional, and presentation-ready Coordinate seasonal transitions (summer readiness, winterization, storm prep) 2.Hospitality & Service (Secondary Focus) The principals maintain an active social calendar with frequent entertaining, including a minimum of two dinner parties per week during the season, as well as regular house guests and high-profile visitors. The Domestic Couple will be responsible for supporting a refined, consistent, and anticipatory hospitality experience comparable to a luxury boutique hotel or private club. Entertaining & Event Execution In conjunction with a full-time In-Season chef, plan and support multiple weekly dinners and gatherings with precision and consistency. Candidates will be expected to autonomously manage food prep, cooking and service for the principals (two) and occasional family / guests (up to six) when the full-time chef is off duty or unavailable. Coordinate with principals on menus, guest preferences, and service style paying special attention to food sensitivities (eggplant allergy, chemical sensitivity, process food aversion, etc) Engage and support full-time chef, manage external caterers, vendors, and service staff as needed Support full event lifecycle: planning, setup, service, breakdown, and reset Guest Experience & House Guest Management Serve as primary on-site hosts ensuring guests receive attentive, discreet service Prepare guest suites to hotel-level standards with personalized touches Provide daily housekeeping, light laundry (as appropriate), and turndown service Coordinate guest logistics including transportation, reservations, and activities Standards & Presentation Maintain a consistent five-star presentation of all living and entertaining spaces Execute formal and informal table settings with precision and attention to detail Ensure all service ware, linens, and décor are maintained and event-ready Hospitality Staff Coordination Supervise temporary staff during events and ensure service standards are met Maintain preferred vendor lists and continuously improve hospitality execution Household Maintenance & Housekeeping Maintain all interior spaces to immaculate condition at all times using approved cleaning products Care for fine materials including marble, antiques, wood finishes, and specialty surfaces Perform daily housekeeping, laundry, ironing, steaming, and organization Manage closets, linens, and household inventories Ensure the residence is consistently guest-ready Pet bird care, feeding, medicine administration, and hospitality maintenance Grounds, Facilities & Light Maintenance Perform light handyman duties and coordinate specialized vendors Oversee landscaping, pool, and exterior property conditions Conduct routine inspections to proactively identify and resolve issues Ensure vehicles are cleaned, maintained, and ready for use Transportation & Errands Drive principals and guests as needed Manage grocery shopping, provisioning, and household errands Coordinate deliveries, shipping, and logistics Technology & Systems Operate and troubleshoot home systems (Crestron, Sonos, security, Wi-Fi) Utilize household management tools (calendar systems, messaging platforms, task tracking) Support basic IT troubleshooting and vendor coordination Conduct online purchasing and inventory management Division of Responsibilities (Typical): Partner 1 – Operations / Facilities Focus Vendor management, maintenance oversight, driving, exterior systems Partner 2 – Hospitality / Interior Focus Housekeeping, laundry, guest service, interior presentation (Both partners are expected to be cross-functional and collaborative.) Qualifications Key Success Factors Absolute discretion, integrity, and trustworthiness Strong sense of ownership and pride in maintaining the estate Ability to anticipate needs and operate proactively High attention to detail and consistency of execution Professional, warm, and non-obtrusive demeanor Strong organizational and communication skills Ability to thrive in a high-frequency entertaining environment Special attention to the principals’ chemical sensitivities / no scented personal care products Requirements Minimum 3–7+ years’ experience in a similar UHNW household or luxury hospitality role Demonstrated longevity with prior employers Valid driver’s licenses with clean records Ability to pass comprehensive background checks Strong English communication skills Legally authorized to work in the United States Salary and Benefits Base salary: $200-$250k Performance Bonus (Discretionary Annual) Target: 5–10% of base compensation Based on the following objectives: In-season property condition and readiness Principal satisfaction Vendor management efficiency and cost control Communication, responsiveness, and reliability Benefits Private housing provided (separate apartment) Health insurance stipend and/or reimbursement` Paid time off Retirement benefits (e.g., Simple IRA with employer match after eligibility period)

Responsibilities

The couple will primarily manage the full-time operation and maintenance of a 15,000 sq ft Southampton estate, focusing on property systems, vendor oversight, and preventative care. Secondarily, they must support high-level hospitality, including cooking for principals and managing guest experiences comparable to a luxury hotel.