ABOUT US:

Kent is an Australian success story that started over 75 years ago and has grown from a family business to an award-winning organisation. Don’t make the mistake of thinking we’re just a bunch of trucks, we have over 400 amazing employees and contractors across a network of almost 20 locations. Our specialised business units supporting our operations are high performing but still know how to have fun. Including our tech team who build bespoke systems inhouse, and marketing who enhance our digital transformation. What’s little known about us is that Kent is a great place to work because we have great people with great stories. They reflect the rich heritage we have as well as the next generation of new ideas, a winning combo for us to innovate and drive the industry to new heights.

Customer Service is our priority and is the driving force behind our vision and values. With more and more people relocating across the country and the globe, our services are more in demand than ever. Falling under the banner of Kent Relocation Group, KRS is a prime example of a successful and tailored coordination service that delivers exemplary customer service.
The Relocation Coordinator role is a fulltime fixed term contract for 4 months, working from home.

Some of what you will be doing:

• Displaying a flare for customer service to support our clients during the stressful process of relocating
• Liaise with suppliers and develop relationships to ensure the best client experience
• Acknowledge requests, respond to issues and handle escalations with a solution focused mindset
• Accurately and methodically entering client details in accordance with our state-of-the-art IT platform