KYB Analyst at Ziina

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Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Risk Assessment, Compliance, Documentation Management, Cross-Team Collaboration, Analytical Skills, Communication Skills, Adaptability, Ownership Mentality, Resilience, Business Verification, Financial Crime Prevention, Process Improvement, Customer Experience, Excel, CRM Systems

Industry

Financial Services

Description

The Role At Ziina, KYB Analysts are more than checklist processors—they are decision-makers at the heart of trust and growth. You’ll act as a gatekeeper who balances compliance with customer experience, ensuring only legitimate merchants join our platform while keeping onboarding seamless. Your judgments will shape how Ziina scales safely, directly influencing both our regulatory standing and the quality of our merchant base. This is a role for someone who thrives on ownership, has a sharp eye for detail, and understands that every verification decision protects not just our business, but the wider financial ecosystem. You’ll work closely with FinCrime, Operations, and CX, giving you a direct line into the core of our business operations. As a KYB Analyst at Ziina, you will: 🔍 Lead Merchant Due Diligence – Verify business information, analyze ownership structures, and prepare client files for onboarding 📊 Assess Risk Levels – Evaluate merchants based on business type, location, and transaction patterns 📈 Improve KYB Processes – Identify opportunities to make our onboarding more efficient without compromising on compliance 🤝 Cross-Team Collaboration – Work with CX, Operations, and FinCrime teams to ensure smooth merchant experiences 📋 Documentation Management – Maintain thorough and accurate records of all verification activities 💡 Share Insights – Flag trends and patterns that could help improve our compliance approach 🛡️ Protect Our Platform – Help keep Ziina and our users safe from financial crime risks To succeed in this role, you likely: 🧠 Ownership Mentality – You take full responsibility for your work and consistently deliver on time without being chased. 🔎 Accuracy First – You double-check details, spot errors quickly, and maintain a very low error rate. ⚖️ Risk-Aware but Practical – You know how to balance compliance with customer experience, but never compromise on standards. 💪 Resilient & Reliable – You stay focused during repetitive tasks, accept feedback, and keep performance consistent across shifts. 🌊 Adaptable Team Player – You thrive in a dynamic, fast-paced environment with changing priorities. 📝 Experience: 1+ years in KYB/KYC, compliance, risk management, or related fields (internships considered) 🧩 Knowledge: Familiarity with business verification processes and compliance fundamentals 💻 Tools: Proficient with Excel/Google Sheets and CRM/case management systems; willing to learn compliance platforms 📣 Communication: Clear written and verbal skills for documentation and collaboration What would amaze us 🌍 Regional Knowledge: Familiarity with business structures in MENA 📜 Regulatory Awareness: Basic understanding of AML/CFT regulations affecting digital payments 🛠️ Tool Experience: Previous work with compliance platforms like LexisNexis 🗣️ Language Skills: Fluency in English and Arabic (Arabic preferred but not mandatory) This is a shift-based role, with coverage needed during evenings, weekends, and holidays as part of a team rotation. Your typical schedule will be: 8 hour shift 5 days a week, that may include weekend depending on the rotation schedule Fully remote position with working hours aligned to Dubai, UAE About Ziina Ziina’s mission is to bring financial freedom to every person in the Middle East. We are building MENA’s consumer and SMB financial platform, starting with a peer-to-peer and merchant wallet. Our team have backgrounds from Apple, Uber, Stripe, Klarna, Revolut, Yandex, and Nubank. Ziina’s payments volumes have grown by 10x YoY for the last two years. The team have built a product that is beloved by the UAE and is the recipient of 8 international design awards, including the Red Dot Award and the UX Design Award. Our last round was a $22 million Series A from top-tier investors globally including Altos Ventures, Fintech Collective, Activant, Long Journey Ventures and Y Combinator. Our angel investors include early employees and executives at Revolut, Stripe, Venmo, Brex, Checkout.com, Notion, and Deel. Join us in shaping the future of financial freedom. Every role here is an opportunity to make a real impact. Let’s build something that matters—together.

Responsibilities

As a KYB Analyst, you will lead merchant due diligence, verifying business information and assessing risk levels to ensure compliance while enhancing customer experience. You will collaborate with various teams to improve onboarding processes and maintain accurate documentation.