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KYC/AML Officer at Ezypay

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Risk Assessments, KYC, AML, KYB, Credit Checks, Account Audits, Customer Enquiries, Transaction Monitoring, Fraud Risk, Regulatory Interpretation, Problem-Solving, Communication, Workload Management, Microsoft Office

Industry

IT Services and IT Consulting

Description

About the role: You will provide exceptional customer support to ensure satisfaction and resolve issues promptly while safeguarding Ezypay's revenue by identifying, monitoring, and managing operational risks. Additionally, ensure compliance with KYC/AML regulations specific to the APAC market. This role is a hybrid-based working with team members located across the APAC region. As a KYC/AML Officer, you will: · Conduct thorough risk assessments on all new Ezypay merchants (including KYC, AML,KYB, credit checks) · Perform ongoing Merchant Account audits to ensure compliance with external stakeholders · Assist with customer/merchant enquiries in the APAC market to ensure we meet relevant legislation and compliance guidelines · Review and approve/ decline MDV requests in line with company risk appetite · Monitor transactions/merchant activity to minimise fraud/risk Customer Support Expertise: Proven experience in managing customer inquiries and delivering exceptional service in a fast-paced environment. Experience in AML, KYC, and KYB onboarding within payments, financial services, fintech, or banking Strong understanding of transaction monitoring, fraud risk indicators, and financial crime classifications. Ability to interpret regulatory requirements across multiple regions and apply them pragmatically Relevant certification of any professional accreditation (Financial Crime, Money Laundering and at least up to 5 yrs experience) is highly preferred. Strong analytical and problem-solving skills Strong communication skills verbal and written Able to work in fast paced team environment, manage workload and demonstrate working to deadline Proficient with Microsoft office products (such as word/outlook/excel) ACAMS (Association of Certified Anti-Money Laundering Specialists) certification a plus

Responsibilities

The officer will conduct thorough risk assessments on new merchants, including KYC, AML, and KYB checks, while also performing ongoing merchant account audits to ensure compliance. Responsibilities also include assisting with customer inquiries in the APAC market and reviewing/approving MDV requests.