KYC Audit Risk Analyst - Turno Matutino at DiDi Global

Mexico City, , Mexico -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Risk Analysis, Identity Verification, Document Inspection, Analytical Skills, Problem Solving, Customer Service, Data Analysis, Integrity, Collaboration, INE Review

Industry

Software Development

Description

Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. For more information, please visit: www.didiglobal.com/news #LI-Hybrid Team Overview KYC (Know Your Customer) ayudará a las organizaciones a reducir su exposición al riesgo al verificar las identidades de nuevos clientes. Posee excelentes habilidades analíticas. Los analistas de Know Your Customer evalúan a los clientes de las instituciones financieras. Como empleado de este sector, se le pedirá que inspeccione la documentación proporcionada por los clientes recién registrados para confirmar su autenticidad. Role Responsibilities HORARIO MATUTINO: 10:00AM - 07:00 PM 100% PRESENCIAL Revisar nuevas cuentas de clientes y verificar sus identidades Evaluar los riesgos asociados con los clientes o productos Evitar la aprobación de un cliente que intenta obtener crédito con la institución por medio de la falsificación de documentos y/o información Evitar futuras pérdidas económicas y de reputación En ocasiones tendrá contacto con los clientes para verificar que la información proporcionada es correcta por la persona adecuada Role Qualifications 1 año de experiencia en puesto similar Licenciatura incompleta o inconclusa o superior Capaz de proponer soluciones a problemas comunes Influir positivamente en el cliente, sorprenderlo con un excelente servicio Influir en sus compañeros para que actúen de la misma manera Generar insights para mejorar el viaje de nuestros clientes, transformando problemas en oportunidades Plus: experiencia en revisión de INE y sus candados de seguridad Flexibilidad de horario EEO Statement We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics. We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all. We are committed to building inclusive and diverse teams. At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer. Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate. We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of. I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

Responsibilities

The role involves reviewing new customer accounts and verifying their identities to assess associated risks, while preventing the approval of fraudulent applications. Occasionally, the analyst will contact customers to confirm the accuracy of the provided information.