JOIN CONVERA ON AN EXCITING JOURNEY!

Are you ready to be part of a transformative journey? At Convera, we’re modernising our entire company, starting with our KYC and onboarding platform. This ambitious project aims to enhance customer experience, boost operational efficiency, and safeguard our company from bad actors. We’re looking for a dynamic and experienced Product Manager to lead this charge.

ABOUT THE ROLE

As a Product Manager, you’ll be at the forefront of shaping the product direction and enhancing the KYC & Onboarding experience for our customers around the world. You’ll lead the modernisation of our end-to-end processes, from ID verification and screening to risk scoring, ensuring a seamless and secure onboarding journey.

KEY RESPONSIBILITIES

• Drive Customer Experience & Efficiency: Lead KYC product roadmaps from ideation to production, defining & tracking KPIs and solving real problems for our customers.
• Analyze & Innovate: Evaluate existing processes, identify problem areas, propose solutions, and build efficient operating models aligned with our strategy.
• Stakeholder Engagement: Clearly articulate product value propositions, ensuring alignment with customer needs and KPIs.
• Collaborate & Deliver: Work closely with technical and non-technical teams to define features, requirements, and user stories.
• Champion Change: Manage the introduction of new products, ensuring smooth transitions for the organization and customers.
• Data Management: Own the KYC data model, enhancing and improving data quality.
• Quality Assurance: Ensure thorough testing and quality deliveries.
• Insightful Analysis: Provide business performance insights through data analysis, influencing product strategies.
• Innovate & Lead: Stay ahead with industry best practices, ensuring Convera leads in efficiency, user satisfaction, and compliance.