KYC Specialist at American Express Company South Africa

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

KYC, AML, Compliance, Regulatory Requirements, Analytical Skills, Attention To Detail, Problem-Solving, Communication, Relationship Building, Team Collaboration, Spanish Regulations, EU Regulations, Process Improvement, Training Programs, Risk Assessment, Policy Design

Industry

Financial Services

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. This newly created Madrid based position will support first line of defense (1LoD) with the implementation of AML-KYC refresh activities, coordinating across markets on KYC initiatives, and reporting needs across GMNS Continental Europe operations (the “Business”), within the legal entity American Express Payments Europe, S.L (“AEPE” or “Legal Entity”). The role will report directly to the AML-KYC Manager in the Business Enablement team. How will you make an impact in this role? It is essential that candidate has an excellent understanding of European and Spanish AML regulations plus a good working knowledge of Payment Services regulations and EU regulatory bodies. As a key member of the Business Enablement team, the candidate will manage a variety of compliance AML related matters, supporting the implementation of Enterprise and business AML strategy to achieve compliance with legal obligations in KYC and Company policy. The KYC Specialist will: Support the initiatives carried out by the first line of business in AML and KYC related projects, from onboarding to refresh as well as any enhancements that are required in line with regulatory requirements. Provide support across the different markets in which AEPE operates in Continental Europe. Support Business Enablement AML KYC Manager in implementing KYC strategy for proprietary merchants and Merchant Recruitment Payments Services (MRPS) in coordination with Financial Crimes Strategy and Operations Department. Draft process flows, request approvals and ensure proper governance in new processes. This role will act in a strong collaboration with the General Counsel Office, Compliance, MLRO Team, Regulatory Reporting, and GMS Control Management teams at local and regional level whilst defining host territories AML regulatory requirements. The position will also coordinate with other members of the GMS team (the business) to address the KYC needs from a holistic perspective and with a best-in-class client experience mindset. This position will be supporting AML-related internal or external audits as well as regulatory inspections, supporting implementation of remediation action plans. Provide guidance to the business on complex KYC inquiries and support AML compliance-related training programs. Minimum Qualifications: University Degree (preferable in Economics or Law). Extensive knowledge of payment services and AML/CTF regulations. A minimum of 3+ years of compliance related work experience in an EU bank and/or non-bank financial services industry. Experience in payments industry regulation laws. Solid understanding of AML/CTF legislation and EU AML Directives. Proven experience in designing and implementing regulatory compliance programs including analysis of regulation, risk assessment, design of policies & procedures and monitoring programs. Strong analytical skills, attention to detail and process improvement mindset. Proactive attitude with a business innovative approach when addressing problem-solving situations. Ability to communicate and interact effectively with all levels in the organization as well as with external parties. Ability to build strong working relationships; operate in large cross-functional teams and influence colleagues to drive change. Fluency in English and Spanish, both verbal and written is a must. Preferable Qualifications: Additional language skills are a plus. Knowledge of company operating processes within a multinational company such as Amex is a plus. Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Responsibilities

The KYC Specialist will support AML and KYC related projects, ensuring compliance with legal obligations and company policy. This role involves collaboration with various teams to address KYC needs and support audits and regulatory inspections.