DESCRIPTION

At Penrose Health, we believe that high-quality patient care starts with well-supported and continuously developed staff. We’re looking for a proactive and organised individual to join our team as a Learning & Development Coordinator, playing a vital role in ensuring our teams have the skills, knowledge and support they need to thrive. In this role, you’ll work closely with clinical and non-clinical leads to manage training plans, oversee internal and external learning opportunities, and maintain accurate training records, all while fostering a culture of continuous learning across the organisation. If you’re passionate about learning and development and want to make a meaningful impact in healthcare, we’d love to hear from you.

SKILLS, KNOWLEDGE AND EXPERTISE

• Excellent communication skills, able to establish effective working relationships with all staff as well as external organisations
• Strong problem-solving skills
• Approach tasks with perseverance
• Good attention to detail
• Excellent organisational skills, able to prioritise/multitask
• Able to work independently and take initiative
• Experience in an administrative role or similar/transferable
• (Desirable) Experience working in a healthcare setting

• Work with clinical and non-clinical leads and senior leadership to maintain annual training and development plans for all staff groups to meet the needs of the practice and patients
• Handle training queries and provide advice, support and guidance to staff about learning and development opportunities, as well as to Line Managers for their direct reports
• Manage internal and external training bookings, overseeing from start to finish and delivering induction training as required
• Provide administrative support for the Learning Management Systems and maintain an accurate record of training and skills
• Ensure that all mandatory training is completed by all members of staff
• Conduct Learning Needs Analyses and discussions around training requests with new and current staff