L1 System Engineer (AMK) at Combuilder Pte Ltd
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

25 Sep, 25

Salary

3500.0

Posted On

26 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Linux, Unix, Symantec Endpoint Protection

Industry

Information Technology/IT

Description

REQUIREMENTS:

  • Minimum Degree/Diploma in Computer Science/Electronics/IT or equivalent
  • 12 hrs shift working
  • Preferably with Microsoft Certification and/or ITIL certification
  • ITIL certification will be an advantage
  • Good Knowledge of following products will be advantageous:
  • Linux
  • Unix
  • Active Directory/DNS
  • Microsoft Azure Stack
  • Microsoft Windows 2016-2022
  • Commvault Backup and Recovery
  • Symantec Endpoint Protection
Responsibilities
  • To provide 24 x 7 support for Data Center running on 12 hours shift
  • Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
  • Resolving the incident/problem onsite.
  • Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager.
  • Generating the relevant administrative records and reports.
  • Introducing and integrating new technologies into existing environments.
  • Applying operating system updates, patches, and configuration changes.
  • Adding, removing, or updating user account information, resetting passwords, etc.
  • Answering technical queries
  • Maintaining the configuration of the system.
  • To implement Service Request and Change Request
  • Contacting OEM/Vendor for technical support
  • Able to work shift including weekends and public holidays.
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