ALTEN Group is a world leader in Engineering and Technology consulting services providing outsourced Engineering, R&D, and IT Services for different industries such as Transportation, Defence, Energy and Security with 55,000 engineers in nearly 35 countries. ANOTECH is the subsidiary of the Group delivering ALTEN’s Engineering Services in Singapore.
As a Level 2 Engineer, you will participate in advanced troubleshooting, in-depth analysis of problems, and implementing solutions that may involve more specialized knowledge for a mission-critical 24x7 system.

KNOWLEDGE MANAGEMENT

· Documentation of resolution
· Knowledge Base Contribution
· Validation of knowledge
· Subject Matter Expertise Sharing

EDUCATION AND EXPERIENCE:

· Bachelor Degree in Information Technology, Computer Science, Engineering, or a closely related discipline

· ITIL/ITSM PROCESS KNOWLEDGE

· Security Awareness
· DR and HA concepts
· Strong Technical Skills
· Leadership & Coordination
· Communication & Collaboration
· Operational Governance

Please refer the Job description for details