L2 support engineer

at  Thales

Location: Praha, Czechia
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Thales in the Czech Republic employs over 400 people from 45 different nationalities. A total of 15 teams work on projects for government agencies, banking, mobile services and the Internet Of Things (IoT) technology. At the core of our business is the development of software which we configure and embed in a multitude of different devices and form factors. These include many kinds of payment cards, SIM cards, travel passes, secure eBanking devices, authentication tokens, machine identification modules (MIM), and secure ID documents including ePassports, eID and eHealth cards, as well as eDriving licenses. Because of the international environment surrounding us every day, it comes as no surprise that English is our official corporate language.
As an L2 Engineer for the Automotive and IoT Solutions (SmartMobility) team located in Prague, you will provide delivery and level-2 support for Thales DIS digital solutions on-cloud and/or on premise for customers to assure its quality and delivery on time.

The Job holder will be responsible to work on the following:

• Integration and Support of solution
• Automation and optimization of solution and processes
• Maintenance and improvement of solution

KNOWLEDGE, SKILLS AND EXPERIENCE:

• To succeed in this job, you must have strong knowledge of system integration, Linux, network, log analysis and troubleshooting, and proven experience with scripts programming and MySQL database. In addition, you should have intermediate knowledge of report & monitoring configuration and automation tools including Datadog, ELK and Jenkins.
• It would be preferred if you have: knowledge of Docker, AWS, CI/CD, REST API, Kubernetes, Python, Shell Script, Geo-Redundancy concepts and ITIL framework.
• You must be fluent in English.
• We would like someone to join our team who is creative, autonomous, detail oriented, a strong verbal and written communicator, a problem solver, analytical, able to work under pressure, and a demonstrated ability to continuously improve, learn and grow.
• You must have a Degree in Computer Science, Software, Electrical Engineering, Telecommunications, Information Technology or a related field.
• We are looking for someone with at least 3 years of system integration experience, including large projects.
  At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now

Please refer the Job description for details