Location:Toronto, ON, CA, M5J 2V5
Req ID: 49399
Jobs by Category: Technology Solutions
Job Function: Network & Engineering
Status: Full Time
Schedule: Regular

ARE YOU READY TO EVOLVE TELUS’ CUSTOMER EXPERIENCE ECOSYSTEM?

We’re looking for a Senior Customer Journey Manager to help architect and accelerate TELUS’ future of customer experience. You’ll lead a portfolio of priority journeys—shaping our digital North Star and ensuring it integrates seamlessly with all channels to deliver truly omnichannel experiences.
Join us to reimagine how customers interact with TELUS across touchpoints, and help our organization move with clarity, consistency, and care.

A BIT ABOUT US

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks

Please refer the Job description for details